I possess 20 years of experience across all facets of luxury hotel operations, strong sales competencies Travelled over 30 countries; actively participated in various international luxury conventions and trade shows. Extends to high-net-worth individuals top ranked government officials, luxury hospitality leaders,corporate clientele, luxury travel advisors, destination boards, DMC's, destination wedding organizers meetings & events professionals.Managed relationships with international creative agencies,PR companies; collaborated with skilled artisans and luxury suppliers from diverse industries. Professional skills PMS: Opera, OnQ, Marriott's MARSHARMS: IDeas, DuettoCRM: Salestorce, HubspotPOS: Aloha, MicrosBooking Engine: Booking Engine, SynXisChannel Manager: SiteMinder, RateGainORM: Revinate, TrustYouGuest Feedback: Medallia, AskNicelyHousekeeping: Optii, Hotel EffectivenessF&B: Aloha, InfoGenesisI strategically develop and implement successful plans problem-solver with a passion for exceeding expectations. My dedication to fostering a positive and collaborative work environment ensures exceptional guest experiences, while my expertise in sales & marketing drives brand awareness and revenue growth.