-Member of the Talent Stacker Professional Development Program - Team of Individuals Learning/Understanding/Exploring best practices around Salesforce and thebroader Salesforce ecosystem- Participating in Live Workshops surrounding key Salesforce Professional Topics in order to become ahigh quality Salesforce Professional and Employee- Salesforce Study Programs for Certification and Certification Prep - Professional Development Topics such as Business Requirement Gathering, Solutioning and bestpractice for implementations.

• Implemented a proactive outreach strategy, conducting 50+ cold calls and sending 75+ cold emails daily to potential clients, resulting in consistent leads and opportunities for the company.• Utilized CRM software (Truckstop,DAT, Salesforce) to track and analyze the success of the proactive outreach strategy, identifying key trends and areas for improvement, leading to a 20% increase in overall response rates.• Developed and executed a comprehensive follow-up system for all leads generated through proactive outreach, resulting in a 30% increase in conversion rates from lead to opportunity. • Consulted and communicated in onboarding processes to meet the needs of owner-operator truck drivers, resulting in a 10% decrease in driver turnover and improved driver satisfaction• Implemented strategies and market research to identify potential broker to truck driver relationships, resulting in a 30% increase in successful connections between parties.• Achieved a high closing rate of 75% on sales demos, resulting in a significant increase in revenue for the company.• Increased annual revenue by $90,000 through successfully identifying and securing 15-20 business opportunities across multiple product lines.• Secured and closed an average of 4-7 net new clients per week, resulting in a total of 200 new clients over the course of a year.• Secured exclusive dispatcher contracts with a 30-day term each month , resulting in a 40% increase in monthly revenue.

• Conducted comprehensive analysis of waste management process at Lubrizol Deer Park account, identifying opportunities for cost savings and operational efficiency improvements.• Achieved significant cost savings and improved operational efficiency by conducting proactive analysis and implementing adjustments to the waste management process at the Lubrizol Deer Park account, resulting in a 15% reduction in operational costs.• Built and maintained strong relationships with key decision-makers at Lubrizol, resulting in a 20% increase in repeat business and an expansion of product offerings to include specialty chemicals,(NYSE: LZ) Deer Park facility.• Demonstrated strong leadership by hosting daily stand-ups and delivering quarterly productivity report presentations to the Environment Manager at Lubrizol, ensuring effective communication and alignment of goals.• Delivered monthly performance reports to senior management, highlighting key metrics on customer retention, leading to a 10% improvement in overall customer satisfaction.

• Utilized excellent communication skills to build strong relationships with customers, resulting in a 90% customer retention rate and a 15% increase in referral business.• Obtained necessary signatures on Bill of Lading (BOL) for over 200 transactions, ensuring smooth and efficient processes for both customers and company.• Maintained a 95% customer satisfaction rate by providing exceptional customer service and ensuring timely delivery of goods, resulting in repeat business from 80% of clients.