Harvey Sutton, Lcb, Ccs Email & Phone Number

Toronto, Ontario, Canada

• Advised and informed importers on compliance with Canada BorderServices Agency (CBSA) and Other Government Department regulationsand programs.• Managed a high volume of time-sensitive Canada customs entries forMid-Market and Enterprise-level clients, offering tailored customsadvisory, reporting, and document management services.• Onboarded new clients and set them up for success by developing detailedaccount-specific Standard Operating Procedures (SOPs).• Digitally reviewed, prepared, and filed all commercial documentationrequired for imported merchandise to be cleared by CBSA.• Collaborated with internal Sales, Operations, and Product teams to ensurethe compliant and seamless importation of a wide array of commodities.• Liaised with clients, overseas suppliers, CBSA officials, and third-partyfreight forwarders to secure the timely importation of commercialmerchandise.• Assigned Canada Harmonized System (HS) classifications to newlyimported products.

Los Angeles Metropolitan Area

• Advised and informed importers on compliance with US Customs andBorder Protection (CBP) and Partner Government Agency regulations andprograms.• Managed a high volume of time-sensitive US customs entries for Mid-Market and Enterprise-level clients, offering tailored customs advisory,reporting, and document management services.• Onboarded new clients and set them up for success by developing detailedaccount-specific Standard Operating Procedures (SOPs).• Digitally reviewed, prepared, and filed all commercial documentationrequired for imported merchandise to be cleared by CBP.• Collaborated with internal Sales, Operations, and Product teams to ensurethe compliant and seamless importation of a wide array of commodities.• Liaised with clients, overseas suppliers, CBP officials, and third-partyfreight forwarders to secure the timely importation of commercialmerchandise.• Assigned US Harmonized Tariff Schedule (HTS) classifications to newlyimported products.

Los Angeles Metropolitan Area

• Managed a high volume of time-sensitive US customs entries for Mid-Market and Enterprise-level clients, offering tailored customs advisory,reporting, and document management services.• Digitally reviewed, prepared, and filed all commercial documentationrequired for imported merchandise to be cleared by CBP.• Collaborated with internal Sales, Operations, and Product teams to ensurethe compliant and seamless importation of a wide array of commodities.• Liaised with clients, overseas suppliers, CBP officials, and third-partyfreight forwarders to secure the timely importation of commercialmerchandise.• Assigned US Harmonized Tariff Schedule (HTS) classifications to newlyimported products.

Lima, Peru - Embassy Of The United States Of America

• Conducted in-depth market analysis and synthesized findings to briefCommercial Officers on Peru's developments in specific market sectors.Likewise, presented to third parties on the Peru trade environment andspecific industry sectors.• Contributed to Commercial Service policy-related initiatives, includingAmbassador and Front Office decision memos, policy analysis, andbusiness advocacy.• Provided information and technical assistance to US companies seekingto invest in Peru, facilitating cross-border trade and investmentinitiatives. Similarly, helped promote investment opportunities in theUS for Peruvian entities under the SelectUSA program.• Leveraged CRM platforms to document and monitor CommercialService interactions with various organizations, ensuring effectivecommunication and relationship management.

Irvine, California, United States

• Utilized inventory management systems to scan, process and research merchandise in all 11 store departments.• Fulfilled a high volume of time-sensitive online and in-store orders.• Provided general support to the store by organizing backroom inventory, carrying out price markdowns, and preparing new inventory for sale.

London, United Kingdom

• Managed event logistics and facilitated smooth operations byperforming diverse customer service tasks throughout each event,demonstrating an ability to adapt to dynamic environments.• Provided exceptional customer service to guests at Kensington Palaceevents, ensuring satisfaction with the venue’s five-star experience.• Engaged with guests while advising and monitoring third-party eventstaff to guarantee the conservation and protection of palace interiors.

Sabaneta, Colombia

• Conducted an annual audit process involving comprehensive analysis ofMinistry policies, staffing, facilities, and organizational structure.• Reviewed and enhanced Ministry waste management procedures andstandards to ensure regulatory adherence and risk mitigation.• Presented findings and recommendations on policy compliance tosenior stakeholders in Spanish.• Contributed to the investigation of industrial and residential drainagesystems as part of a report on municipal infrastructure.

• Managed and updated client profiles of Commercial Real Estate database users. Utilized CRM software to track interactions with clients in order to ensure superior listing management service.• Collaborated with colleagues to communicate up-to-date market information and provide reporting for database users.

• Planned and led engaging activities for children ages 4-10 as an iCamp staff member. • Worked in highly engaged and motivated teams to supervise and care for groups of up to 100 children throughout dynamic structured and unstructured camp activities.

Bachelor'S Degree, Spanish And Business Management, First Class Honours

Activities and Societies: Participation in Spanish, Portuguese, and Latin American Studies Department PlayComprehensive business courses.

Spanish And Business Management

Studied business and Peruvian literature in Lima, Peru.

Acting Conservatory

Activities and Societies: OCSA Leadership. Professional-level theatre productionsComprehensive school curriculum accompanied by a full.