Harvey Bernard Email & Phone Number

Grace Church, Eden Prairie, Mn

Grace Church offers a beautiful venue for events such as conferences, concerts and speakers, banquets and catering, including a 4200 seat arena, dozens of meeting rooms, general display and meeting area, full service catering and banquet service, coffee shop, retail café.Achievements:Leadership: Evaluated, influenced and executed a vision for the hospitality and retail bookstore team● Analyzed and led the team and operations of the retail bookstore, cafe and hospitality to best serve the community● Developed, sustained and brought out the best in teams to give their best efforts to provide client and guest centered services through a great environment with fun and enjoyable relationships● Experienced executive who ran dozens of large, complex entertainment and meeting events in a 4200 seat arena and meeting venue for various clients● Administrator responsible for human relations, personnel, budget, and facilities proceduresManagement: Designed and implemented systems to enhance efficiency and communication, resulting in improved execution of activities● Created an upgraded visual planning system for upcoming banquet event orders● Totally redesigned the banquet event order form to be more effective and dynamic● Conceived and maintained a centralized tracking system for all catering orders and events● Led the team that developed and implemented an innovative volunteer program● Directed, organized and managed the responsibilities of the hospitality staff● Streamlined the operation of the retail bookstore● Installed an improved inventory ordering system● Led, maintained and managed a staff of devoted, trusted volunteers and with a minimal amount of paid employees● Managed effective daily and weekly planning● Delivered all relevant information in a timely manner● Created effective back up systems● Provided consistent training● Maximized efficiency and effectiveness of guest services● Negotiated and executed contracts

Bloomington, Mn

Speaker, trainer and consultant with businesses, organizations, churches, individuals both in public and private settings on the following topics:Business – Coming from a broad experience in leadership and management, topics selections include working with difficult people, supervision, management, accounts payable, accounting, sales tax management, event planning and retail store management, and developing processes and systems.Mortgage & Personal Finance – The mortgage is the largest loan most people will acquire in their lifetime, and it is the most expensive loan they will ever have – it has huge implications for their ability to become completely debt-free. When people get the right mortgage financing they will be much better positioned to pay it off more quickly. Topics come from years of experience as a mortgage consultant, including: Ten Secrets to Increasing Your Credit Score; The Three Mortgage Secrets; Don’t Make the Biggest Mortgage Mistake.Hospitality management – Subjects include experiences managing the retail café and bookstore, concerts, conferences, meetings, banquets, catering, room rentalsReceived virtually all “good” to “excellent” feedback on attendee evaluation forms, comments have included:● Exceeded expectations, leader was informative and made seminar interesting when it could have been boring – Phoenix, AZ● Harvey knows his stuff. And as boring as taxes can be – he kept you engaged. – Duluth, MN● Harvey is a good speaker – easy to understand, nice sense of humor – Denver, CO● Mr. Bernard exceeded my expectations by far. He was extremely knowledgeable and thorough in the course of discussion. I appreciate that he was well organized and provided examples at every turn. I will definitely be making use of the resources he shared with us. – Gulfport, MS● This has been the best put-together, in depth course I’ve taken. Mr. Bernard has set the standard from which I will measure all future seminars. Very well done! – Denver, CO

Bloomington, Minnesota

Real Mortgage Consultant™ with Winner's Mortgage offering the “Winner’s Mortgage Program”™ and the “Winner’s Mortgage Master Plan”™ ...The majority of homeowners are vastly undereducated when it comes to knowing their mortgage plan options. Far too many people think they have only a few or no options. ● Helps clients find the right mortgage product for their needs. ● Understands that every client is different, and offers a variety of products to meet their individual requirements. ● Makes the process of securing a mortgage simple and straightforward by offering the latest in financial toolsCustomer service● Educates clients through seminars and personal consultations● Active listener winning the confidence of clients through consultative sales● Adept at using a high trust sales approach and remarkable customer service● Recommends the most advantageous loan program and personal finance plan for clientsManagement● Highly detailed and thorough in preparing the loan package for underwriting● Communicates well with all parties (underwriter, real estate agent, title company, etc.)● Maintains files of guidelines and updates from lenders and regulatorsReal Mortgage Consultant™ with Winner's Mortgage . . .NMLS #363188Attentive listener who wins the trust of clients and acts on their needs. Particularly good at personalized selling offering knowledge in specific area as evidenced by testimonials: ● "Overall we were extremely satisfied with the excellent service we received from Harvey. Harvey did an excellent job explaining all aspects of the refinance procedure to us." – Aaron & Carrie● "You took the time to answer our questions and clarified our best options. Then, even after we moved into our house, you continued to answer additional questions we had. We are extremely pleased with the whole process and we would recommend you to others!" – Steve & Emily

Manufacturer of art and gift productsResponsibilities:Personnel duties:● Directly supervised production personnel, tracked production data, corrected and maintained production based on data● Personnel management including but not limited to training, evaluating departmental personnel, time and attendance management, and all personnel related disciplinary and performance issues ● Hired and recruited employees ● Directed operators in setting and maintaining production volume goals at the highest quality level with the lowest costProduction management duties:● Monitored safety ● Tracked and made corrections based on data related to productivity, quality, safety, cost, etc. ● Evaluated production schedules, and executed schedules to support production requirements, maintained manpower requirements to support schedules ● Ensured that established policies, procedures, rules and regulations were followed ● Maintained thorough knowledge of all processes and equipment ● Evaluated process improvements and implemented changes to equipment or methods to improve production efficiency ● Reviewed daily production reporting and verified their accuracy● Performed trouble shooting of processes and equipment ● Supervised repairing and updating production equipment and improving processes Supervised:● Accounting functions● Payroll functions● Accounts receivable● Accounts payable● Human relations and personnel● Facilities

Bachelor Of Science In Business, Business Administration

Business And Personal Development

Business And Personal Development

Associate Of Arts, Pre-Business

Leadership

Served twice as Graduate Assistant