Harvey Cannova

Harvey Cannova Email and Phone Number

Account Manager at Demand Increase @
Harvey Cannova's Location
Scituate, Massachusetts, United States, United States
Harvey Cannova's Contact Details
About Harvey Cannova

Industry recognition for extensive experience in the hotel sector with significant emphasis in central reservations. Proven track record of seamless project implementation. A superb communicator who consistently implements bold initiatives to effectuate positive change, efficiency and increased profitability. A seasoned leader offering deep experience in the following disciplines- Operational Management- Yield/Revenue Enhancement- Global/Online Distribution Systems- Strategic Marketing Planning - Staff Development/Mentoring - Database Design/Management- System and Network Custodianship - Professional Consulting Services - Online Reservations Processing- RFP Creation/Response - Business Plan Development - Budget Preparation/ForecastingSpecialties: * Hospitality Consulting * Business Development * Profit Optimization *Project Management* Renovation Management * Sales Management * Operations * P&L Responsibility * Customer Service

Harvey Cannova's Current Company Details
Demand Increase

Demand Increase

Account Manager at Demand Increase
Harvey Cannova Work Experience Details
  • Demand Increase
    Account Manager
    Demand Increase Feb 2010 - Present
    Demand Increase LLC released its website DemandIncrease.com and two, new, on-line tools - Demand Data and Smart(er) Data – designed to help hotels and local businesses understand and target local interest-based, market-based and incremental demand.Demand Data includes:Access to a continuously updated database of local event and venue information - presently including over thirteen million (13,000,000) events in more than 5,000 U.S. cities; Search tools to focus-in on local event and venue details by radius, keyword and date; andAn always-available, easy platform where users can share knowledge, discuss events and work out sales and marketing strategies.Smart(er) Data includes:Revenue management scoring of local events to differentiate potential market-specific demand values; andEven more precise client-specific yield scores, when past transactional / PMS / STR data is uploaded.Demand Increase’s products are affordable, easy to adopt, implement and use. Smart(er) Data scoring is an excellent support and complement for existing sales, marketing and revenue management programs, and the Demand Data local events and venues database (likely the largest and most compressive of its’ type) provides a cost-effective way to identify business that will drive room nights demand and food and beverage revenue.
  • Xzamcorp
    Account Manager
    Xzamcorp Jan 2009 - Present
    I am currently Sales Director for an Ohio based company, Xzamcorp, www.xzamcorp.com, a first-rate mystery shopping, customer survey, market research type of organization. Our principal business is mystery shopping and phone surveys.The quickest description of the services we provide can be found here, http://www.xzamcorp.com/core-service. Please feel free to browse our entire website for full descriptions of all the services we offer and other valuable information. Our pricing isn't fixed (it's difficult to quote until we have specific details) but we keep it very affordable, without sacrificing quality. See the following link for some base pricing: http://www.xzamcorp.com/index.php?option=com_content&view=article&id=67.
  • Xzamcorp
    Independent Business Development
    Xzamcorp May 2007 - Dec 2008
    Increase penetration of Xzamcorp into the hospitality sector.
  • Whmllc (Blackstone/Luxury Resorts)
    Consultative Resource
    Whmllc (Blackstone/Luxury Resorts) Feb 2005 - Feb 2007
    Responsible for all assigned projects following acquisition of Prime Hospitality Corp by the Blackstone Group.- Successfully decommissioned Prime Reservation Services distribution center and related functions and personnel.- Participated in the successful conversion of the Rihga Royal Hotel to the newly formed shared technology and operational services support group (SSO) and the newly created Blackstone owned hotel group, Luxury Resorts (LXR).- Successfully commenced set up of help desk environment for all LXR properties. Subsequently a new strategy was adopted following Wyndham Hotels and Resorts acquisition. - Successfully deployed and resolved issues during an extended period of “in-operation” renovation which transformed the Rihga Royal Hotel to the The London NYC. - Established relationships and processes that allowed effective and efficient oversight for deployment of all guest rooms from floor 51 through floor 5 of the Rihga Royal to London conversion of the property (10 month process). - Assisted in all other IT aspects as needed for the successful renovation and conversion of the Rihga to London and became an effective and respected communications liaison for vendors, ownership and property management.
  • Prime Hospitality Corp.
    Vice President, Reservation Services
    Prime Hospitality Corp. Jun 2004 - Jan 2005
    Dubai , Dubai , Ae
    Responsible for oversight of self contained primary distribution center which included, voice reservations, global and online distribution systems, customer service, frequent stay program and information technology.- Overcame short fall of $1m in a span of 6 months by optimizing voice, global and online distribution systems.- Responsible for orderly decommissioning of the distribution center and related systems following acquisition of the company and all operational brands and assets by the Blackstone Group.
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  • Hrm Consulting, Scituate, Ma
    President
    Hrm Consulting, Scituate, Ma Sep 2002 - May 2004
    Reactivated Consulting practice while concurrently exploring challenging and relevant opportunities in the hospitality industry and alternative opportunities of interest in non-hospitality related industries at large.
  • Global Hospitality Group
    Vice President, Revenue Management
    Global Hospitality Group Mar 2001 - Aug 2002
    Responsible for increasing revenue for the company’s Core Rental Business. Recruited new properties into company distribution channels; auditing properties for competitive positioning and marketing over the Internet and GDS distribution channels. -Personal efforts directly resulted in a 500% revenue increase over previously achieved revenue levels.
  • Worldres.Com
    Manager, Call Centers Development
    Worldres.Com Nov 1999 - Mar 2001
    Dublin City, County Dublin, Ie
    Concurrently managed an outsource call center provider for turnkey clients and all relationships for application enabled existing DMO client call center sites.-Managed in excess of 20 of these types of call center contractual and service relationships.
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  • Hrm Consulting, Scituate, Ma
    President /Founder
    Hrm Consulting, Scituate, Ma Oct 1997 - Oct 1999
    Recognizing the need for expert industry consulting, founded the firm, dedicated to all aspect of hospitlaity revenue management, specifically to the central reservations discipline. Assignments included RFI/RFP development and execution to call center audit; business plan creation, due diligence and PMS provider research and profile creation; GDS connectivity migration project management.-Clients have included Hospitality Technology consulting, Inter-Continental Hotels, Prestige/First Impressions Training Group, Harrah’s Hotels and Casinos, South Seas Resorts, Capstar Hotels, HotelTraining.com, Global Hospitality Group, INC., and Meristar Hotels and Resorts. Additionally, developed strong business development relationships with WorldRes.com, HotelTraining.com, Gues Tech, Global Hospitality Group, Inc.
  • Lexington Services Corporation, Irving, Tx
    Vice President, Operations
    Lexington Services Corporation, Irving, Tx May 1996 - Sep 1997
    Provided executive leadership in a fast paced, rapid growth environment. Carried multiple department management responsibilities for Membership Services, Database Administration, Reservations and Marketing.-Rebuilt training department for greater effectiveness/efficiency and client specific onsite training.-Instrumental in drafting and implementing first formalized measurable marketing plan.-Provided consultative assistance to clients in the areas of inventory control, pricing strategy, rate management, yield enhancement, revenue optimization and property database structure effectiveness.
  • Hospitality Reservations Consulting, Boston Ma And Atlanta, Ga
    Senior Principal
    Hospitality Reservations Consulting, Boston Ma And Atlanta, Ga Jan 1994 - Apr 1996
    Served as independent hospitality industry consultant, including an ongoing consulting relationship with the Atlanta Committee for the Olympic Games.-Subcontract relationship with hospitality industry technology consultant, which included research and preparation of business plan for a company evaluating entrance into the market as a reservation service outsource provider.
  • Doubletree/Guest Quarters Hotels Corporation
    Vice President, Reservations
    Doubletree/Guest Quarters Hotels Corporation Nov 1987 - Dec 1994
    Responsible for enhanced revenue generation automating global distribution and reservation systems. - Established effective agent incentives with a resultant 42% increase in call conversion and 141% revenue increase.- Negotiated a full service outsource agreement with TeleService Resources (TSR).- Conducted property yield management/reservations procedures audits and implemented techniques resulting in a 15% increase in occupancy contribution. Executed regional seminars for front office, sales and reservations management which resulted in material increases in call conversion and contribution to total occupancy. Revenue increased 20%.- Restructured reservations process to handle a 100% increase in volume over 4 years, with a unit cost reduction of 40%.- Merged Guest Quarters Suite Hotels and Doubletree Hotels central reservations operations. Received early merit promotion from Director of Central Reservations. Upgraded automatic call distributor (ACD) and call management system (CMS).- Implemented full automation utilizing state-of-the-art reservations processing software.
  • Westin Hotels & Resorts, Seattle Wa And Omaha Ne
    Manager Reservations Systems
    Westin Hotels & Resorts, Seattle Wa And Omaha Ne Apr 1976 - Oct 1987
    Responsible for processes and procedures, software, global network, hardware, multiple central reservations operations, sales training, global distribution and user technical support. - Conducted interactive reservation management seminars resulting in a 10% increase in incremental revenue generation.- Initiated sales training for central reservations sales personnel which resulted in a 20% gain in total revenue.- Achieved relocation to a larger facility with zero interruption in service.- Championed the expansion of an online, realtime network to international locations.- Presided over a five year period of explosive growth: average volume increases exceeded 30% annually.
  • Cosmopolitan Hotel, Denver, Co (Westin Hotels & Resorts)
    Director, Rooms Division
    Cosmopolitan Hotel, Denver, Co (Westin Hotels & Resorts) Mar 1969 - Mar 1976
    Promoted to increasingly responsible positions from Management Trainee to Director, Rooms Division.

Harvey Cannova Skills

Business Development Strategy Market Research Management Leadership Sales Management Account Management Marketing Business Planning Sales Revenue Analysis Training Strategic Planning Project Management New Business Development Operations Management Customer Service Budgets Negotiation Marketing Strategy Crm Lead Generation Seo Program Management Contract Negotiation Market Planning Hospitality Industry P&l Responsibility Strategic Partnerships Hotels Hospitality B2b Competitive Analysis Outsourcing Online Marketing Customer Satisfaction Resorts Direct Sales Human Resources Optimisation Recruiting Team Management Business Strategy Selling Customer Relations Renovation Forecasting Sales Process Pricing

Harvey Cannova Education Details

  • University Of Colorado Boulder
    University Of Colorado Boulder
    Business

Frequently Asked Questions about Harvey Cannova

What company does Harvey Cannova work for?

Harvey Cannova works for Demand Increase

What is Harvey Cannova's role at the current company?

Harvey Cannova's current role is Account Manager at Demand Increase.

What is Harvey Cannova's email address?

Harvey Cannova's email address is hc****@****igy.net

What schools did Harvey Cannova attend?

Harvey Cannova attended University Of Colorado Boulder.

What are some of Harvey Cannova's interests?

Harvey Cannova has interest in Collecting Antiques, Exercise, Sweepstakes, Home Improvement, Reading, Gourmet Cooking, Sports, The Arts, Food, Home Decoration.

What skills is Harvey Cannova known for?

Harvey Cannova has skills like Business Development, Strategy, Market Research, Management, Leadership, Sales Management, Account Management, Marketing, Business Planning, Sales, Revenue Analysis, Training.

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