Harvey Walker Email & Phone Number

United States

Charlotte, North Carolina Area

• Maintained a 35-40% closing ratio on all prospective traffic during time there.
• Utilized CRM system to document customer communications and identify opportunities to close.
• Developed and mentored custom sales & closing techniques, teaching to tailor each individual experience to the needs and preference of the prospect.
• Supervising a team of leasing consultants to ensure maximum occupancy of rental units at all times and high renewal rates.
• Oversees completion of all necessary paperwork and lead follow-ups.
• Implements marketing plans to coordinate promotions that will increase number of tenants. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions.

Raleigh-Durham, North Carolina Area

• Maintained a 35-40% closing ratio on all prospective traffic during time there.
• Utilized CRM system to document customer communications and identify opportunities to close.
• Developed custom sales & closing techniques, learning to tailor each individual experience to the needs and preference of the prospect.
• Was instrumental in completing a lease-up of 261-unit building while also helping maintain and manage it’s 5-year old 178-unit sister property through a sale.
• Planned resident events to help build a brand, creating a ‘word-of-mouth’ pipeline that helped drive traffic and maintained a steady velocity.
• Regional Pillar of Excellence Award Winner for Customer Satisfaction – 2016 Awarded March 2017.