-Independently conducting donation distributions across hotels in Wolverhampton -Appealing, collecting and sorting donations to be distributed directly to individuals -Organising and coordinating events for individuals

A HR generalist role which also involves processing payroll.

(FTC) A stand alone HR generalist role which involved a huge change management project.

This role was Employee Relations focused and involved dealing with a high number of ER cases at a time.

A regional HR generalist role which involved covering 3 different sites. This role involved accountability for various change management projects and coaching and supporting managers with various HR related issues.

(FTC) Part of the Home Delivery Team - Lloyds Pharmacy delivering a change project, impacting approximately 1600 employees. Conducted consultations at all stages of the change project, throughout the UK. Consultations included 1st, 2nd and 3rd consultations, both face to face over the telephone. I have been involved form the business proposal stage through to post redundancy.Provided guidance to employees, pharmacy managers, employee representatives and area managers impacted by the change. I am a Cluster Lead with ownership for approximately 320 employees. The role of Cluster Lead involved allocating roles to employees, utilising a selection matrix, employee relations, case conferences, dealing with redundancies and grievances. Provide support to other Cluster Leads, creating a performance management policy and other project work.

(FTC) Part of the project team for the Business Transformation Project - DHL/NHS Supply Chain across multiple sites, impacting employees at all levels.

(TUPE to DHL) The most senior HR representative at NAC Outsourcing, Tyrefort Building.Automotive sector.Responsible for HR activities for up to 600 employees on behalf of DHL/Jaguar Land Rover. Provide HR advice to NAC management, supervisors, team leaders, warehouse operatives and drivers.Gained extensive experience in disciplinary and grievance cases.Employment Law.Absence.Collective grievances.Created a new Absence & Attendance Policy.Flexible Working Applications.Trade Union Consultations.TUPE.Maintained and developed professional working relationships within NAC, DHL and Jaguar Land. Rover.Recruitment.

Providing HR guidance and support across all three branches including recruitment, restructures, redundancy, disciplinary, grievances, complaints, absence, policies and procedures.Had input in revision of policies and procedures and created templates for various HR correspondence.Managed, improved and created each component of the recruitment process across the region including application form, in tray exercises, assessments, offer letters and good practice.Recruiting candidates in the health & social sector and office positions at all levels, across three branches including large recruitment campaigns.Organisation Counter signatory for CRB checks, completing forms, positive disclosure discussions and checking identification documents.Liaise and build exceptional working relationships internally and externally.Conduct recruitment interviews, office inductions, presentation days, recruitment events, advertising, exit interviews, risk assessments, probationary reviews, and minute taking.Managed requirement for induction training, refresher and QCF training.Completion of reports, trackers, administrative tasks and maintaining employee files to CQC standards on a day to day basis. Implementing recruitment and retention strategies at all levels. Managing cases for Employment Tribunal, preparing bundles and attending hearings.Conduct disciplinary meetings, manage sick absence and general HR issues.

Managed a restricted duty programme which assisted many employees that had medical problems. The outcome had a huge impact, staff morale, productivity and cost improved. This involved liaising at all levels, providing support to front line staff, holding regular meetings and presentations. As the main point of contact I was responsible for advising colleagues and senior management on processes to be used. Ensured that all aspects of Royal Mail's absence procedures were adhered to.Applied & advised all of the operational management team on procedures.I reduced absence levels to a minimum and the work that I did was used as best practice & benchmarked across the region.Conducted weekly & bi-weekly case conferences and liaised with 2nd line management to effectively manage difficult absences and attendance cases. Contacted employee health services to create medical referrals on a daily basis.Maintained contact with absent staff and tailored letters depending on the nature and progress of both short and long term sickness. Conducted sick absence interviews which assisted staff to return to work sooner.Created rehabilitation plans for staff to return to work and conducted weekly reviews during rehabilitation to monitor and support progress.Conducted all stage interviews which had a positive impact on attendance percentages due to consistency.Completed a matrix, absence tracker and monitoring forms on a regular basis, meeting strict deadlines.Employee relations - Regular discussions and involvement with the trade union.

Ensured that mail moved through the pipeline to meet deadlines and targets.Trained staff on various areas, prepared literature and conducted courses.Managed in line with employment law and legislation and Royal Mail's policy and procedures.Personal development plans with staff.Enforced behavioural and business standards. People issues have strengthened my ability to problem solve, make professional decisions for a positive outcome.Ensured that all aspects of mails integrity were met and maintained.Promoted a ‘Great Place to Work' environment by engaging and involving staff.Promoted DRAW Dignity And Respect at WorkAdhered to health and safety at all times.; Involved processing mail by both manual & mechanised methods. Working in the caller's office. I then gained promotion to the resources unit which entailed arranging annual leave, head counts, staff hours, overtime, recording sick leave, meeting deadlines, use of computer-based systems including MIST, RCS and Manpower. (Additional Roles) Dealt with daily customer queries and complaints, being a note taker for colleagues and senior management, conducting site tours and quality checks. Responsible for purchasing budget for mail centre and reception duties.Personal assistant to the shift manager by completing tasks including diary management, minute taking, administration, data input, information gathering and liaising with 3rd parties on his behalf.

At the latter part of this role I was trained as a Reserve Staffing Officer

Staffsign Responsible for recruitment process including interviewing candidates. Research tasks, arranged and conducted sales meetings.