Harvi Malhi Email & Phone Number

Warriewood, Nsw, Au

Birmingham, England, United Kingdom

Boutique IT Consultancy - specialising in Data Analytics and Digital Transformation• Increased company turnover from £800k to £2.9m in 18 months by collaborating with clients to leverage networks, develop strategic roadmaps and enhance service offerings to UK Government infrastructure organisations. • Fulfilled Head of Reporting role for the Smart Motorways Programme for 18 months. Implemented Digital Transformation of reporting on progress of nationwide infrastructure projects with an overall burn-rate of c£100m per month. • Cultivated a dedicated and highly functioning team of Data and IT professionals who delivered outstanding results at every opportunity and embraced the company mission to ‘enrich the world of technology by enabling people to flourish and fulfil their own vision’. • Rebranded the company and adjusted service offerings to increase online presence and align with the new company vision, values and culture.• Led the company into a SaaS products environment and developed a Communications & Engagement portal to help enterprise clients to engage bi-directionally with a large number of stakeholders. This would reduce bottlenecks, enable email validation, and labour-intensive manual database management. • Embraced Agile methodology to advocated for its use across the business and our clients, resulting in a collaborative environment which fostered better working relationships, increased efficiency, and business growth.

Sydney, Australia

Australia’s leading NFP advocacy organisation for out-of-home care• Led a NDIS funded project across NSW to increase awareness for children and young people living with disabilities in the out-of-home care sector. • Conceptualised, scripted, and produced a series of promotional and information videos with young people, for distribution through various online platforms to increase awareness and engagement of the project and the roadshow events. • Planned 10 roadshow events across NSW to promote the project and its objectives; this included working on budgets, staffing, venues, catering, logistics, risk management, marketing, ticketing, guest lists and presentations.• Facilitated workshops at a residential retreat with young people of varying ability from across NSW, to elicit ideas and requirements for a promotional video and roadshows. This resulted in an inclusive and cohesive approach to the project, with the young people’s inputs being instrumental to the outputs of the project.

Sydney, Australia

People Traffic Technology for retail and infrastructure organisations• Led the deployment of a nationwide rollout of People Traffic Systems for Harvey Norman & Domayne. This resulted in a new contract for the international rollout of multiple Westfield shopping malls across New Zeeland. • Conducted site surveys, qualified and appointed contractors, and scheduled installations at over 80 stores in Australia and 20 malls in New Zeeland. • Managed nationwide alliances with Harvey Norman, Joyce Mayne, Domayne, True Alliance, Pacific Brands, Woolworths, Transport NSW and Westfield.• Developed and managed a bespoke Reporting Portal to visualise live People Traffic data over 5 floors at the Woolworths headquarters in Sydney.

Ballarat, Australia

ERP Software for Telstra retail stores and Managed Print services• Cultivated existing and new client relationships to improve brand presence and loyalty, enhance product offerings, and ultimately increase revenue. • Motivated the sales team to focus on a new customer-centric sales model; facilitated workshops, training sessions and team building events to change mindsets, improve cohesion, and implement new & improved ways of working. • Developed and implemented a new incentive-based remuneration structure for the sales team, which motivated them to increase customer engagement and revenue.

Birmingham, United Kingdom

Cultural Dance and Music Education Provider • Developed relationships with key stakeholders, including local authorities, education providers, funding bodies, local arts organisations, and private investors/sponsors.• Facilitated effective delivery of a range of projects and events for education providers, community groups, and the corporate sector across the UK. • Promoted projects and events through mainstream and social media such as TV, radio and industry magazines, local newspapers, Facebook, LinkedIn and Instagram.• Influenced organisational growth through strategic planning and establishing systems, processes and procedures to enable a sustained growth trajectory. This culminated in Dance Sansaar delivering the largest dance project delivered in the West Midlands region as part of the London 2012 Olympic Games Cultural Olympiad.