• Overall accountability for and ownership of AMS Products Sales, Pre-sales, Implementation and Post Sales Support pan India. • Working closely with Sales/Marketing Team to Build prospect in Funnel, Pitch Solution and Close new Business.• Working closely with OEM to get support to win multiple projects • Arrange sales/Technical trainings to Sales/pre-sales/and Post-Sales Team• Building Relationship with the customers.• Providing Sales presentations, Product demonstrations, training, consultation, clarification and sales support services to the entire internal Team and the clients. • Technical Consultancy and Information Gathering from the client to freeze the requirement in SOW.• Design, implement and deliver the solution as per the SOW signed-off with customer.• Able to solve problems with Managing customers as a 2nd Level of escalation point & familiarity with issues & challenges related to large businesses. • Managing Team of 15 people of different levels. • Heading NOC Center to ensure the high level of quality delivery for the various customers.• Resource management, Keeping an eye on attrition and manage resources effectively Managing Third party vendors, partners and making good relationships.

Vendor Management, Project Management, Team Management and Pre-Sales

Works with end user to evaluate and solve technical problems. Designing LANDesk Solution into the customer’s enterprise. Evaluates and assesses existing systems and processes and/or user needs to analyze, design, recommend, and implement system changes. Pre-sales consulting support as and when required during the business development process.  Engaging with clients in workshops to both understand their requirements and to explain how we can meet those requirements.  Meet customers to understand user requirements. Technical Consultant and Gathering information from the client side. Providing demonstrations, presentations, training, consultation, clarification and sales support services to the Sales Team and their clients. Conduct pre-sales visits for potential customers to demonstrate our products and professional services. Pre-Sales Technical Presentation, Support, equipment installation and configuration, sale demos, and security network design. User Acceptance Technical Responsible and user satisfaction for deployment. Client facing, Presales skills and Training skills.

Provided different services for Ericom customers across the country, including Infrastructure Assessments, Design Requirements Gatherings, Design, Proof of Concepts and Implementations. Infrastructure Assessments involve researching through interviews and systems checks to determine suitability of all aspects of a customer's infrastructure, including networking, Active Direstory, Ericom Server farm, Backup procedures, help desk and support functions, etc.

Managing Internal IT for North Region which includes Server Monitoring, Network Monitoring and Internal Trainer for various Applications.