John Harwell Email & Phone Number

Lenoir, Nc, Us

Morganton, Nc, Us

- Oversees daily management of aircraft appearance service requests from both new and existing clients, assigning jobs to vendors based on client needs, geographic location, and workload balancing to ensure prompt and reliable service completion. - Develops and nurtures professional relationships with clients and vendors, while proactively identifying new vendors and business opportunities, driving growth and expanding service capabilities. - Responsible for client lead generation, conducting in-depth research and analysis to identify potential customers, assess market trends, and drive targeted outreach efforts for business expansion. - Analyzes operational data to spot trends and opportunities for improvement, leading initiatives that enhance process efficiency, improve service quality, and ensure consistent information flow through detailed record-keeping in the company's technology platform.

Morganton, North Carolina, United States

- Creates detailed project breakdowns and strategy plan documentation that encompasses multi-thousand dollar budgets while coordinating between clients and project participants to determine and communicate deliverables, logistics, and scheduling for on-time reporting and product delivery.- Developed and integrated an online project management system by coding and mapping the integration of Trello, Quickbooks, Adobe, and Google Drive/Workspace via Make (Integromat), including the creation of a structured employee training program, resulting in efficient operation and safe system maintenance, elimination of physical paper trails, easily-readable task management structures, and effortless man-hour and inventory tracking for accurate billing and increased monthly productivity.- Manages and executes core business financial processes to include vendor/client account setup, operational contract development & negotiation, estimating/invoicing/receiving of multi-thousand dollar transactions, and administration of banking and account reconciliation.

Morganton, North Carolina, United States

- Conducts maintenance operations in support of marine modification & restoration projects to include powerplant diagnostics, maintenance, & overhaul, electrical system rewiring & refit, wood/aluminum/fiberglass/gelcoat hull repair, trailer modification & maintenance, and water performance & safety testing- Maintains a clean, professional, and welcoming work environment conducive to constructive teamwork & positive client interactions by exercising a positive shop tool control program, practicing proper Operational Risk Management (ORM), and utilizing Quickbooks & other business management tools to ensure a smooth, profitable, and client friendly business experience- Manages effective business operations by supervising floor personnel to maintain efficient operational flow, organizing & delegating shop tasks to reduce overall project man hours and turn-around-times, positively engaging in customer interactions by conducting drop-off, pick-up, and delivery procedures, and providing quality customer service sustaining client satisfaction and business retention

Norfolk Naval Shipyard, Portsmouth, Va

- Provides support for US Navy aviation operations by providing complete maintenance and overhaul services for aviation Ground Service Equipment (GSE) in accordance with NAVAIR for continual Naval Air Force operations- Proficiently assesses, writes, and files necessary paperwork for Task Hazard Assessments (THA), Environmental, Health, & Safety (EHS) forms, On-the-Job Training (OJT) documents, and timekeeping records (both software based & hard copies) required for smooth daily operations- Coordinates with Navy personnel to ensure equipment documentation and work order requests are accurately detailed to ensure a speedy an efficient product line that meets deployment deadlines & other specific Turn-Around-Times (TAT) ahead of schedule & under budget- Conducts daily Pre-Operational (PreOp) inspections as well as Preventative Maintenance (PM) on all tools and equipment resulting in support of the corrosion control program leading to longer & safer product lifetime- Effectively operates blasting booths and material handling equipment, such as forklifts, in a competent & safe manner in accordance with local SOPs with zero safety mishaps improving workplace safety and overall environment

Norfolk, Virginia, United States

- Provides support for US Navy squadron VAW-120 by maintaining tools, hazardous materials (HAZMAT), and other equipment necessary for maintaining E-2D and C-2A aircraft essential for 24/7 squadron operations to provide continual fleet replacement to the US Naval Air Force- Effectively implements tool control program by accurately recording issued equipment and documenting in appropriate logs and receipts - Performs daily inventory of all equipment and HAZMAT for positive accountability and minimized foreign object damage (FOD) hazards - Proficiently conducts monthly auditing and reporting of aggregate issued equipment and HAZMAT and accurately files reports for improved quality assurance- Actively participates in safety program by maintaining and utilizing appropriate personal protection equipment (PPE), employing operational risk management (ORM) techniques, providing positive tool control, and ensuring proper storage and disposal of HAZMAT is conducted within hangar and flightline functions to minimize hazards and provide smooth daily operations of the aircraft fleet

Elizabeth City, Nc

- Provides support for the US Coast Guard mission by maintaining, repairing, and providing complete overhaul services for C-130H and C-130J aircraft- Assembly, servicing, & repair of oxygen systems, boost/auxiliary hydraulic systems, nose & main landing gear, and cargo delivery systems- Heavy rigging for flaps, cargo ramp and door, & etc. to include checking mechanical controls for cable tensions, securing drive/connecting rod alignment, servicing and connecting all hydraulic systems for proper usage, and testing electrical components for proper handle/switch activations and proper read out in avionics instrumentation - Confined space operations for tear down, inspection, and rebuild of all fuel tanks and dry bays to include structural brace/fuel line/hydraulic line clamp/bracket/valve components, fuel boost and fuel jettison systems, tank interconnect systems, electrical probes, fod removal, tank/bladder pressure testing for leak discovery and sealing, fueling operations, and fuel quality sampling- Structural inspection & repair to include drilling and removal of damaged fasteners, fabrication and installation of doublers, countersinking and deburring, bucking/shooting countersunk/button head/hi-lock rivets, corrosion removal via hand pads/rotary sanders/whiz-wheels/pencil grinders, and and corrosion preventive via alodine/priming/painting all bare metal surfaces- Maintaining rapid workflow for MRO and operational line aircraft to meet all Turn-Around-Times (TATs) and flight mission deadlines. - Proper demilitarization and scrapping of out-of-service/unairworthy aircraft and removing airworthy components for future use to ensure a smooth-flowing product line- Maintains a clean and safe work environment in accordance with FAA and OSHA standards by daily work area inspections, executing weekly fod walkdowns, and maintaining non-hazardous workplace attitudes among coworkers for an efficiently running product line

Caldwell County, North Carolina

- Maintained operational readiness of units for 911 medical services in conjunction with Fire/Rescue & Law Enforcement departments within district boundaries in an organized and time-effective manner.- Proficiently assessed upwards of 1000+ emergency scenes to ensure crew response safety and provided appropriate pre-hospital medical treatments to encountered patients as allowed within state and county protocols.- Ensured accurate documentation of patient care reports (PCRs) to include scene situational information and medical treatments within an appropriate time frame for quality-assurance, continuing care, and insurance/legal representatives.- Adeptly compiled equipment lists, used, and maintained equipment required for search & rescue, vehicle/confined space extrication, and non-invasive/invasive medical treatments.- Assisted in the creation of a Special Operations team by aiding in the creation & review of Standard Operating Guidelines (SOGs), Minimum Equipment Lists (MELs), team selection processes, and other policy-related documents, as well as participated as a Search and Rescue (SAR) team member.

United States

- Effectively provided leadership for planning, organization, and management of operations for seven-state oversight advisory committees, state-level search and rescue schools, and local aircraft fly-ins/airshows that included the compiling the best interests of 8,000+ individuals, direct oversight of up to 60+ personnel, conducting interviews of 100+’s of staff applicants, and launch & recovery operationsof 15+ aircraft.- Accomplished organizational restructure of staff, monthly education guidelines, and implementing anelectronic filing system by utilizing Google Drive, Microsoft Office, and Adobe Acrobat products with apositive impact of improved communications, a stronger training environment, and expansion thatdoubled personnel count.- Successfully lobbied with Congressmen and Senators to secure votes for a multi-million-dollar increasein national financial budget as a matter of national security for the upgrading of radio communicationsystems to increase aircraft fleet readiness in support of the mission of the US Air Force.

Lenoir, North Carolina

- Delivered on-time, quality products within company operational standards by maintaining health & sanitation protocols, providing accurate supply-demand assessment, and efficiently executing operational tasks with a positive impact of minimized waste and operating cost reduction- Improved workplace environment by initiating effective communication between both individual team members & Front-of-House and Back-of-House lines to mitigate safety hazards and maximize production efficiency- Successfully promoted a safety culture by properly maintaining operational equipment via applicable company methods and utilizing appropriate Personal Protective Equipment (PPE)- Provided tailored customer service approaches to each encountered patron both on & off the clock to produce customer satisfaction and guaranteed return business

Bachelor Of Science - Bs, Aeronautics/Aviation/Aerospace Science And Technology, General

Emt-Paramedic