Harrison Smith Email & Phone Number

Franklin, Ma, Us

- First employee of the Barrett Pricing Division, reporting directly to the CFO of Barrett. + Have one direct report (Pricing Analyst) + Defined the process to analyze new business opportunities. + Working with multiple internal teams (Sales, Engineering, PMO), capture requirements for new prospects and price new business opportunities. + Updated the Barrett Pricing Model to better capture all costs associated with an opportunity and ensure profitability across all areas of an account. + Created a new “Profile” page to create more efficient handoffs from Sales to our Project Management group. + Review 100% of Barrett customers across the year to ensure that all pricing is balanced and profitable for the company. This new initiative led to $1.01M improvement to the bottom line in year 1.- Documented and recorded within Salesforce all building leases across the network which helped identify when leases were expiring and potential market rate adjustments.- Key contributor during Sales Process leading to $20M in new business sales in 2022; $45M in new business in 2023. + Co-owner of the largest 2023 opportunity won by Barrett, $9.4M in realized revenue across the final 9 months of the year.- Member of the "Barrett Hype Squad" to help drive engagement and enhance the Barrett online presence. + Wrote 4 blog posts for BarrettDistribution.com- Mentored a High Potential team member, who's project improved productivities within the warehouse as well increase inventory accuracy.

Chattanooga, Tennessee, Us

-Reporting directly to the VP of eCommerce Fulfillment, defined the Kenco eCommerce strategy and target customer base focusing on small/medium e-tailers who heavily market through social media -Helped close $43MM in eCommerce Fulfillment business (and small parcel) in 14 months from launch of Kenco Commerce Solutions-Point of contact for merchants after wins. Supporting them with onboarding, analysis, and ongoing questions.-Working closely with our operations, was able to identify additional revenue opportunities – totaling between $10-15K per month-Developed pricing tool for new fulfillment opportunities-Lead the budgeting process and worked directly with Financial Planning & Analysis to review monthly financials for BU-Create all invoices to be sent to customers-Defined and maintain SLA Calculations-Work with multiple carriers (FedEx/UPS/DHL) on obtaining aggressive rates for our customers; review monthly charges from carriers to identify any errors

Charlotte, Nc, Us

-Analyze member usage to identify cost savings opportunities through contract utilization and/or standardization

Memphis, Tn, Us

- Build and manage a weekly dashboard for a new FedEx Fulfillment business unit; provide one-off analytics requests, and sales revenue calculators for prospective customers.- Liaise between the Customer Support team and Operations.- Provide capacity forecasting.- Develop a customer tracking portfolio.- Interim manager of the Analytics team- Lead strategic planning to win the liquidation business from Amazon.com resulting in a Gross Margin of 27%.- Created a cost estimator model for the Sales team to use to provide prospect specific details- Identified 3 features of service for FedEx Fulfillment and acted as Product Owner to translate requirements to the developers- Provided market information for the Consumer-Industrial business unit; designed/created decks on current segment trends; assisted in senior leadership presentations; and updated management on recent news for current customers.- Created and maintained a competitor database; analyzed YoY business unit financials.- Awarded three FedEx Bravo Zulus, for team members who exhibited exemplary performance above and beyond normal job responsibilities; received one for Inventory Reconciliation that saved the business unit $160K; leading efforts to win the Amazon.com Liquidation business; and around-the-clock support throughout FedEx Fulfillment’s first peak season

- Charged with overseeing eCommerce Processing and Sales, redefining product/pricing strategies to become profitable, and for creating productivity metrics to maintain efficiencies and productivity levels.- Designed 3 modules in GENCO’s WMS to efficiently list products for sale on eBay.com; this project increased productivity at the warehouse by 20%- Analyzed sales and profitability and then led the transition to being more selective with sale units for the channel. Because of the decrease in product and increase in productivity, successfully reduced headcount from 20 FTEs to 5, and improved profitability from a breakeven company to clearing 19% Net Margin in final month.- Sourced of new warehouse locations that saved $875K in transportation costs in year one.- Contributed to four facility start-ups, including the Walmart Canada launch within 45 days of contract execution by optimizing the warehouse design, and training new teammates on processes and procedures; team received the highest customer service score in Marketplace history.- Developed processing metrics and oversaw the deployment of standard work across the network.- As a part of the Business Analyst Support team, identified opportunities within the WMS to improve efficiencies. o Instituted multi-unit order pick logic to streamline the fulfillment process. o Led process flow mapping sessions to identify waste. o Performed UAT and QA on new features added to the WMS. o Wrote SOPs and trained teammates on the new processes.- Awarded the Marketplace STAR Award for the Amazon Get-Well Project (12/2014), and Wal-Mart Canada Start-up (10/2015) in recognition of exceptional service in support of sustainable profits and customer service.

Work closely with contracted Mail and Courier companies to identify areas for improvement and/or cost reductionParticipate in Six Sigma Kaizen eventAnalyzed opportunity to reduce outsourcing of forms and increasing workload for UPMC Print CenterKey member of the Freight Management teamVarious contract negotiations - Corporate Services, Consultants, IT, Construction/Facilities

Managing on site Sourcing SpecialistsAssisting in the transition of Hamot to a part of the UPMC Health SystemBuilding relationship with local vendorsCharter member of the ProcOPStat Team

Balance workload for Specialists to maximize productivityAssist Specialists with problem/exception resolutionCreated a purchase order confirmation process and measurement toolTrain new hires on purchasing processResponsible for UPMC Snow Removal contractsManage the UPMC Fleet Management ProgramObtained Vehicle Incentive Program with Chrysler

Requisition review to ensure process optimization compliance. Purchase orders dispatch and issue resolution. Expediting of purchase orders and end user item fulfillment requests. Resolution of purchase order/invoice match exception items.Manage the UPMC Fleet Management ProgramMember of UPMC’s B2B Process Management Team