Information Technology Manager
Plan International Organization
Sudan (السودان)
• Spearheaded the IT function for the GULI Program Unit, aligning with theglobal IT strategy and collaborating with the country office for seamlessimplementation.• Crafted and executed an ICT4D (Information and Communication Technologyfor Development) plan, integrating technology into program initiatives.• Established a robust program-level ICT infrastructure, ensuringcomprehensive service management in partnership with the country office ICTteam.• Oversaw the maintenance, security, and support of IT systems, includinghardware, networking equipment, and enterprise applications.• Administered key software solutions such as CHILDLINK, PM ENDUGO, CPME,MS Dynamics GL, and Enrollment systems, enhancing program efficiency.• Managed critical database systems, including MS SQL 2008, MS Access, andSQL Anywhere (SYBASE), with a focus on installation, updates, and backups.• Contributed to national work programs and budgets, providing strategic inputfor ICT expenditures across the country.• Collaborated with the Program Management Team to prioritize businessobjectives and integrate ICT4D into strategic planning.• Engaged in national ICT 4D business planning, assessing the impact and valueof ICT initiatives.• Consistently achieved targets set by the Operation Level Agreement (OLA),demonstrating commitment to service excellence within the program unit andcountry office.