Hasan Abbas Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

Netmeds Pharmacy is part Reliance Retail & operates 900 SIS Stores & 17 Standalone stores. Responsibilities: Responsible for the P&L for Offline Stores at individual store level Sales & Operations for 900 Shop In Shop & 17 standalone Netmeds Pharmacy Stores at a PAN India. Handling a Team of 04 Regional Heads, 04 Operation Managers & 45 City Leads. Responsible for Overall Target Achievement & Compliance Parameters for all Stores. Devise strategies to enhance Sales and… Show more Netmeds Pharmacy is part Reliance Retail & operates 900 SIS Stores & 17 Standalone stores. Responsibilities: Responsible for the P&L for Offline Stores at individual store level Sales & Operations for 900 Shop In Shop & 17 standalone Netmeds Pharmacy Stores at a PAN India. Handling a Team of 04 Regional Heads, 04 Operation Managers & 45 City Leads. Responsible for Overall Target Achievement & Compliance Parameters for all Stores. Devise strategies to enhance Sales and improve Bottom-line. Action Plan/ Activities to improve Store Footfalls & walk-in conversions to improve Number of Bills. Planning & Execution of Monthly Promotion Plans & driving Team to achieve assigned targets. Introduce and Scale Sales Mix of High Margin assortments and product ranges: Private Label, Preferred Label & GenericAchievements: Led the business increment to 3X in a span of 1 year & led the transition to SAP Environment for all Stores. Worked on Assortment Rationalization to improve availability, sales throughput & improving working capital. Have been rated as A* for FY 23-24 performance Show less

Delhi Area, India

Store Operations, Hyderabad Reporting to- Zonal Business Head Mar’22 – Dec’22 Hyderabad Store is the 2nd Largest store both in terms of Topline & Bottom-line on a Pan India level. Managing 600+ staff both On roll & Off role. Managing a business of 500+ Mn on a monthly basis with one of the best EBITDA.Store Operations- Seelampur & Shahadra Delhi Stores Reporting to – Zonal Business Head Jan’17 – Mar’22 E-com & Store Operations- Responsible for complete… Show more Store Operations, Hyderabad Reporting to- Zonal Business Head Mar’22 – Dec’22 Hyderabad Store is the 2nd Largest store both in terms of Topline & Bottom-line on a Pan India level. Managing 600+ staff both On roll & Off role. Managing a business of 500+ Mn on a monthly basis with one of the best EBITDA.Store Operations- Seelampur & Shahadra Delhi Stores Reporting to – Zonal Business Head Jan’17 – Mar’22 E-com & Store Operations- Responsible for complete Store Operations. Top Line & Bottom Line- Responsible for achievement of Sales/ Segment Targets & EBIT Targets for the store. Profitability- Responsible for Store’s Profitability on an overall, segment level & category level. Customer Service & Satisfaction- Responsible for the overall Customer Service standards & satisfaction scores. Team Management- Handling 300 staff including Associates with 02 AGMs, 07 AMs, 08 TLs & 12 ATLs.Achievements Have been responsible for turnaround of Metro Seelampur Store & making it profitable. Sales improved by 100% over span of 3 years from 90 Mn per month to 170 Mn per month. Horeca & SCO Pro business grew from 5 Mn till 20 Mn per month to ensure margins & to be profitable. Have been responsible for increasing OTIF to +90%. Have improved Income & profitability which was better than last 2 Financial Years. Successfully launched & scaled Ecom B2B Business & Smart Kirana Operations for both Delhi Stores in Delhi NCR. Have been awarded with the Best Customer Service Store for 2017-18 (60 Net Promoter Score). Have improved the Team Engagement Score to 94% which is the one of the best in the country. Promoted as GM- Store Operations within 2 Years of joining Metro Cash & Carry Show less

New Delhi Area, India

 Operations Management- Food/ Non-Food & Operations with a Team of 03 AMs, 12 TLs, and 108 Associates. Food FMCG/ General Merchandise- Responsible for achievement of desired Sales Turnover & Category Margins. Ordering, Receiving & Goods Delivery- Ensures smooth Receiving & Delivery of Merchandise in timely manner. Checkout/ Maincash Management- Smooth handling of 1000 to 1800 transactions on a daily/ weekend basis. Membership & Marketing (FOH)- Manages approx. 65000 Member… Show more  Operations Management- Food/ Non-Food & Operations with a Team of 03 AMs, 12 TLs, and 108 Associates. Food FMCG/ General Merchandise- Responsible for achievement of desired Sales Turnover & Category Margins. Ordering, Receiving & Goods Delivery- Ensures smooth Receiving & Delivery of Merchandise in timely manner. Checkout/ Maincash Management- Smooth handling of 1000 to 1800 transactions on a daily/ weekend basis. Membership & Marketing (FOH)- Manages approx. 65000 Member database with 32000 Active member base Show less

Punjab, India

Walmart India (Best Price Modern Wholesale- Cash & Carry Stores) is a 100% owned venture of Walmart International, USA & is into Wholesale- Cash & Carry(Business to Business) serving to Members across Resellers, Office & Institutions & HoReCa segments.Manager- Store Operations Reporting to – GM, Store Operations Operations Management- Handles the biggest team in the store including 01 Assistant Manager, 05 Team Leaders, 06 Asst Team Leaders & 50 Associates with… Show more Walmart India (Best Price Modern Wholesale- Cash & Carry Stores) is a 100% owned venture of Walmart International, USA & is into Wholesale- Cash & Carry(Business to Business) serving to Members across Resellers, Office & Institutions & HoReCa segments.Manager- Store Operations Reporting to – GM, Store Operations Operations Management- Handles the biggest team in the store including 01 Assistant Manager, 05 Team Leaders, 06 Asst Team Leaders & 50 Associates with departments like Receiving, Audit, Checkout, Cash Office, Administration, Membership & Marketing. Receiving & Audit Departments- Ensures smooth Receivings of Merchandise in timely manner. Audit ensures that Shrinkages & Damages are in control. Checkout & Freebee/Refund Desk Management- Handles 800 to 1600 transactions on a daily basis. Membership & Marketing- Manages approx. 45000 Members with a monthly 10000 Active member base. Administration & Maintenance- Day to day Administration & Maintenance of the Store including Fixtures & Assets. Cash Office Management- Handling day to day activities of Cash Office. SOP Compliance, Operational Excellence & Process Training- Training to Staff & Management on SOPs.Achievements: Reduced Expenses by almost 10% by doing an in depth analysis on our day to day activities. Promoted as Manager- Store Operations within 2.5 Years Show less

Ludhiana, India

Asst. Manager- Merchandise Reporting to – GM, Store Operations Nov’2010 till May, 2013 Smooth Store Operations in terms of availability of merchandise, display and Store Ambience. Effective Merchandising and Pricing – Handling the Non-Food part of the store which includes more than 3800 SKUs across categories like Electronics/Appliances, Stationery/ IT, Furniture, Apparels, Home Textiles, Footwear & Luggage, House wares (Plastic/Glass/Steel) & Disposables &… Show more Asst. Manager- Merchandise Reporting to – GM, Store Operations Nov’2010 till May, 2013 Smooth Store Operations in terms of availability of merchandise, display and Store Ambience. Effective Merchandising and Pricing – Handling the Non-Food part of the store which includes more than 3800 SKUs across categories like Electronics/Appliances, Stationery/ IT, Furniture, Apparels, Home Textiles, Footwear & Luggage, House wares (Plastic/Glass/Steel) & Disposables & FMCG Non-Food (Home/Personal & Baby Care).  Facilitation & Coordination with the Sales & Business Development Team to increase the sales on a day to day basis based on the Inventory availability within the store. Facilitation & coordination with the buyers in terms of pricing & availability of the existing as well as new products. Staff Management - Managing a team of 60 including 01 Team Leader, 03 Asst Team Leaders, 14 Floor Associates & 42 Brand Promoters. Sales & Margin Target Achievement- Responsible for the Achievement of Topline/ Bottomline of the Department. Competitor Evaluation- Providing regular feedbacks on Competitor Pricings & indirectly responsible for better pricing vis-à-vis next door competitor.  The best performing General Merchandise category across all the stores thus increasing the Bottom-line of the store. Achieving a Healthy Comp Figure of 20% YoY. Show less

Riyadh, Saudi Arabia

Geant Saudi Ltd, A Hypermarket Chain with 10 Hypermarkets in KSA with an average of 120, 000 Sq. Ft. of Retail Space per Hypermarket and is a result of strategic alliance of Groupe Casino, France, one of the largest hypermarket chains of the world and Fawaz A. Al Hokair Group, one of the largest retail chain companies in Middle East.Dept. Head- Heavy House Hold Reporting to – GM- Operations July’08 till Sep’10 Smooth Department operations in… Show more Geant Saudi Ltd, A Hypermarket Chain with 10 Hypermarkets in KSA with an average of 120, 000 Sq. Ft. of Retail Space per Hypermarket and is a result of strategic alliance of Groupe Casino, France, one of the largest hypermarket chains of the world and Fawaz A. Al Hokair Group, one of the largest retail chain companies in Middle East.Dept. Head- Heavy House Hold Reporting to – GM- Operations July’08 till Sep’10 Smooth Department operations in terms of availability of merchandise, display and Store Ambience. Effective Merchandising and Pricing - Merchandise planning, buying and pricing of New Product Range and regular items. Managed a portfolio of more than 3,000 SKU’s of Heavy House hold products. Staff Management - Managed a team of 03 Division Managers, 03 Team Leaders & 15 Salespersons and responsible for their daily roaster, training and development and Performance Appraisals. Responsible for the Achievement of Sales Targets worth 40.00 Million SR thru better Customer Service. Profit & Loss- Responsible for Top Line & Bottom Line of the Department. Supplier Negotiations - Facilitated negotiations with Suppliers to achieve the budgeted extra revenue by space selling and shelf rentals. Handled around 40 Suppliers. Product Promotions - Facilitated execution of Special Events / Promotions at least twice in a month. Competitor Evaluation- Providing Monthly feedbacks on Competitor Pricings, Activities & Promotions.  Successfully opened Hypermarket & Speciality Electronic Store (Best e-City) with record sale.  Contributing approx. 20% to the Total Sales of the Hypermarket. Show less

Saudi Arabia

Managed annual turnover worth 20.00 Million SR in IT/ Camera & 09 Million SR in Small/ Big Appliances. Focus is on achievement of Sales Targets & Profit margins through better customer service, store ambience, effective merchandise assortment, best pricing & availability of the merchandise. Managing a portfolio of more than 2000 SKU’s of IT/Communication/ Camera & 900 SKUs in SDA/Appliances. Negotiations with Suppliers to achieve extra revenue by space… Show more Managed annual turnover worth 20.00 Million SR in IT/ Camera & 09 Million SR in Small/ Big Appliances. Focus is on achievement of Sales Targets & Profit margins through better customer service, store ambience, effective merchandise assortment, best pricing & availability of the merchandise. Managing a portfolio of more than 2000 SKU’s of IT/Communication/ Camera & 900 SKUs in SDA/Appliances. Negotiations with Suppliers to achieve extra revenue by space selling/shelf rentals.  Facilitated execution of Special Events and Promotions at least twice in a month.  Managed a team of 01 Team Leaders/ 07 Salesman in IT/ Camera & 01 Team Leader/ 05 Salesman in SDA/ Appliances and facilitated Training/ Development & Performance Appraisals.  Providing Monthly feedbacks on Competitor Pricings, Activities & Promotions.Achievements:  Accomplished targets above 100%.  Contributed a Commercial margin of approx. 04 % in IT & 07 % in SDA/ Appliances.  Contributed 50% to the total turnover of Heavy House Hold Department in IT/ Camera Section. Contributed approx. 15% to the Total Sales of the Hypermarket. Continuously did the Best Sales in IT/ Camera & SDA/ Appliances among all Geant Hypermarkets. Show less

Uttar Pradesh, India

Spearheaded Franchisee Retail Network Development & Organization's business of Fuel and Non-Fuel products from Petroleum Retail Outlets across Kanpur & Upcountry.  Instrumental in identifying and pursuing business opportunities through market surveys and mapping as per targeted plans and through lead generation along important National / State Highways within Territory. Facilitated Land Specifications (Dimensions/Location), Land Acquisitions to Retail Outlet Commissioning &… Show more Spearheaded Franchisee Retail Network Development & Organization's business of Fuel and Non-Fuel products from Petroleum Retail Outlets across Kanpur & Upcountry.  Instrumental in identifying and pursuing business opportunities through market surveys and mapping as per targeted plans and through lead generation along important National / State Highways within Territory. Facilitated Land Specifications (Dimensions/Location), Land Acquisitions to Retail Outlet Commissioning & subsequently managing the Retail Network of Company / Dealer Owned Retail Outlets. Developed strategies for Business Growth of Retail Outlets & increasing Sales through tapping Transporters, Industries, Farmers, Petty Dealers, etc by marketing various our Value Propositions. Budgeting/ Forecasting & Achievement of Sales Targets in the Territory. Ensured strict adherence to Service/ Quality & Quantity Standards and adherence to SOPs’. Retailing, Merchandising, Sales, Inventory & Logistics of our Non-Fuel offerings like Lubes, Soft Drinks, etc. Show less

 Distributor/ Dealer/ Retailer Development/ Management- Handled 2 Distributors, 11 Direct Retailers & 75 Sub-Retailers across Indore/Upcountry region. Appointed 1 Distributor & 5 Direct Retailers. Key Account Management/ Acquisition- Appointed & managed various Key Accounts like Electronics Retail Stores, Apollo Hospital, Military Canteen Stores, SBI, Ordinance Factories, etc. Forecasting & Achievement of Sales/ Collection Targets (Rs. 4.50 Crore on annual basis) in… Show more  Distributor/ Dealer/ Retailer Development/ Management- Handled 2 Distributors, 11 Direct Retailers & 75 Sub-Retailers across Indore/Upcountry region. Appointed 1 Distributor & 5 Direct Retailers. Key Account Management/ Acquisition- Appointed & managed various Key Accounts like Electronics Retail Stores, Apollo Hospital, Military Canteen Stores, SBI, Ordinance Factories, etc. Forecasting & Achievement of Sales/ Collection Targets (Rs. 4.50 Crore on annual basis) in the Territory. Space Allocation for our product range at multi-brand outlets. Designed various Schemes for the Channel to increase turnover. Show less

 Distributor/ Dealer/ Retailer Development/ Management- Handled 03 Distributors, 22 Direct Retailers and 07 Sub-Retailers. Appointment of 01 Distributor, 06 Direct-Retailers & 04 Sub-Retailers.  Key Account Management-Managed Accounts like SBI, UPRNN, Opium Factory, Ordinance Factories, etc. Forecasting & Achievement of Sales/Collection Targets (Rs.1.50 Crore on an annual basis) in the Territory. Designed various schemes for the retailers & organised various Road… Show more  Distributor/ Dealer/ Retailer Development/ Management- Handled 03 Distributors, 22 Direct Retailers and 07 Sub-Retailers. Appointment of 01 Distributor, 06 Direct-Retailers & 04 Sub-Retailers.  Key Account Management-Managed Accounts like SBI, UPRNN, Opium Factory, Ordinance Factories, etc. Forecasting & Achievement of Sales/Collection Targets (Rs.1.50 Crore on an annual basis) in the Territory. Designed various schemes for the retailers & organised various Road Shows for awareness & Sales Growth.Achievements: Created altogether a new channel for the sales of Godrej Kitchen Cabinets in Lucknow Territory.  Procured an order worth Rs. 34.00 Lacs from U.P.R.N.N., Lucknow.  Handled the launch of new Home Furniture range of products. Show less