Project Director — Punjab Police Integrated command control and communication, Gujranwala PPIC3 (GW)

IT Services and IT Consulting

Worked as Technology Lead at Pakistan Microfinance Investment Company (PMIC) providing strategic & operational direction for IT & Technology related matters and departmental support services. Responsible for coordinating/steering IT projects. Actively involved in Technology strategy, design, transition, operations and planningMajor Responsibilities and Achievement Highlights•Development of Digital Transformation Strategy for PMIC.•Development of development of a Borrowers Database Management Information System (MIS) to support the PMIC’s Process Flows with integration for Decision Support System (DSS) for PMIC.•Develop Project Management Plan, Direct & Manage Project Progress and Close the project according to the business requirements.•Provide strategic lead & operational support for IT, Technology and Digital Finance related services. •Manage internal helpdesk, Develop and implement disaster recovery controls/systems.•Leading in setting up, maintaining and troubleshooting user accounts(Local Email Exchange), email & other systems. •Responsible for PMIC network/ server infrastructures, workstations, laptops/desktop, printers, LAN, firewalls, etc.Special Projects in Pakistan Microfinance Investment Company (Islamabad - Pakistan)Managed company wide implementation of SAP S4/HANA Enterprise Resource Planning (ERP) Solution to support the PMIC’s Core Functions and Process Flows including main modules of SAP S4/HANA:•Treasury and Risk (TRM)•Financial Accounting (FICO)•Human Resource (HCM)•Material Management (MM)•Grants Management (GM)•Funds Management (FM)•Governance Risk Compliance (GRC)•SAP Fiori •SAP Analytical Cloud (SAC)

Worked as Program Manager at Punjab Information Technology Board (PITB) to leverage global practices and benchmarks to develop and implement a citizen-centric e-Governance framework through constructive engagement with the private sector. Also assisted the Punjab Government in the creation of a reliable and robust infrastructure and a proficient human resource pool.• Planning, inception, implementation and control of programs with public sector organizations and departments.• Identifying potential problems & digitizing departments of Health, Education, Energy, Judiciary, Policy & Planning.• Over viewing complete life-cycle of projects being implemented in coordination with multiple stakeholders from public and private sector.• Capacity building of relative stakeholders to expedite public service in their respective departments.• Ensuring audit and financial requirements are being followed strictly.• Monitoring and Evaluation and assisted the business requirements elicitation process for new projects and programs.

Worked as Operations Manager in Digital Services and Innovation Department with hands on experience on major Digital & tradional VAS platforms including Mobile Cloud Platform, Electronic Commerce, Mobile Commerce, Content Management & Distribution, Mobile Financial System (MFS), MMSC (Multimedia Messaging Service Center), SMSC (Short Message Service Center), Caller Ring Back Tone (CRBT), Voice Mail Service (VMS), Automatic Device Management (ADM) and Incoming Call and SMS Screening (ICS) from worldwide leading vendors including Huawei, LogicaCMG (Acision), Utiba, Tekelec, Roamware, Invigo etc. • Developing of digital architecture & roadmap for Digital Services and Innovation Department.• Implementation of strategic orientation of developing products and services that integrate innovative technologies.• Working knowledge of Cloud Computing Technologies. • Managing OPEX and Technical assessment of different Vendors.• Managing VAS Level-II & Digital Platforms Operations Team.• Routine meetings with QOS & MKT, Interaction with MKT/Sales Teams for new VAS promotions and ongoing issues etc. • Routine meetings with Vendor & Planning Teams for system up-gradation/planned activities. Special Projects in Digital Services and Innovation (MOBILINK – Pakistan)• RFP and RFQ floating for Cloud Computing Solution Implementation.• Swap of Utiba Mobile Financial System (MFS) Platform with Huawei Mobile Financial System (MFS) Solution.• Swap of Utiba Electronic Voucher Center (EVC) Platform with Huawei Electronic Voucher Center (EVC) Solution.• Swap of Acision SMSC and MMSC with Huawei SMSC.• Deployment of Huawei Voice Mail Service (VMS) Solution.• Up gradation of HP Voice Broadcasting System (VBS).

Managing Nationwide Teams of Project Execution. Also responsible for providing monthly financial and technical updates of any known issues/risks to Top Management.• Accurately identifying a client’s key requirements.• Experience of working with sponsors, stakeholders, and solution providers. • Creating effective, informed and highly motivated teams focused on delivery.• Comprehensive understanding of project management methodologies.• Responsible for costing, estimating and planning projects and responsible for overall project margins against project budget.• Responsible for ensuring best value is obtained for the project including supplier base, use of internal and external resources.• Maintaining and completing Project Key Performance Indicators and writing detailed and summarized project progress reports.• Tracking activities against the detailed project plans and monitoring actual expenditure figures against project budgets.• Organizing and facilitating Project Steering / Operating Committees meetings.• Prepare, Plan, Execute and Close the project according to the business requirements. • Conduct weekly & monthly meeting for internal & external Stakeholders. • Maintain clear and effective reporting and forecasting to Management. • Manage and maintain Issue log & resolution for future lessons learned. • Plan, Monitor and Control Risk as part of Risk Management.Project Manager at Mobilink Pakistan for 2G / 3G Rollout Nationwide• Successful commissioning of 2G/3G sites under Coverage Project.• Successful swap of High Cost sites to OMO to reduce cost.• Successful commissioning of 2G/3G sites under Network Quality Improvement Project. • Manage Site Acquisition (SAQ) Team for all site acquisition activities.• Manage & monitor all 2G & 3G New BTS/Node-B Telecom Implementation.• Manage & monitor all BSC/RNC New Implementations & Upgrading activities.• Support Network Performance monitoring to ensure network KPI achieved.

Worked in Radio Access Network department of MOBILINK (Largest GSM Operator in Pakistan) as Specialist RAN Level-II (Ericsson, Motorola (NSN), Alcatel, Huawei and ZTE) for more than 5 Years. Special Projects in RAN Level-II (MOBILINK – Pakistan) • Implementation of Data Services (EDGE) Nationwide and Implementation of 3G Services nationwide.• AFP Planning and Implementation in whole BSS Network of more than 900 BSS and 8000 Cell Sites.• Scripts Writing for Implementation of Parametric Changes in the whole BSS Network.• GSR 8.0-9.0 up-gradation of Motorola BSS, B9, B10 and B11 up-gradation of Alcatel BSS.• BSS Network Swapping to different Vendor Equipment (Ericsson, Motorola (NSN), Alcatel, Huawei and ZTE).• Level-II support in Swapping of Motorola&Alcatel BSS with Huawei&ZTE in Mega RFQ Swap.• Giving special Training Sessions Nationwide to Level-I Support Teams regarding different equipment and Issues.• Blocking & Un-Blocking of Cellular Network on Government directives on special occasions.