• Leading VM (Variable Marketing) budget, after-sales incentive program and following.• Preparing business plan and budget for after-sales business unit.• Determining after-sales development areas and supporting systems.• Working in agile environment as a business product owner & analyst that refines and prioritizes backlog, analyses requirements for IT projects.• Performing announcement for after-sales business unit.• Creating test scenarios and doing user acceptance tests… Show more • Leading VM (Variable Marketing) budget, after-sales incentive program and following.• Preparing business plan and budget for after-sales business unit.• Determining after-sales development areas and supporting systems.• Working in agile environment as a business product owner & analyst that refines and prioritizes backlog, analyses requirements for IT projects.• Performing announcement for after-sales business unit.• Creating test scenarios and doing user acceptance tests with dealer support team.• Leading Cost of Ownership projects in both technical and business side to decrease maintenance cost for customers.• Leading benchmarking projects to compare with competitors.• Analyzing requirements of after-sales modules to create standard processes for dealers.• Preparing extended warranty & service contracts module & agreements and documents for after-sales processes, procedures & instructions and upload the system.• Preparing invoices for service contracts and performing payment process for dealer’s support programs.• Following and leading financial IT projects with accounting & IT teams.• Following and leading audit items with internal audit team for internal & external audits.• Creating and analyzing after-sales reports, statistics, reporting to management.• Identifying after-sales problems and propose solutions to management. Show less

• Providing technical support to Ford Trucks International dealers as service engineer.• Leading Cost of Ownership & Maintenance Projects.• Providing field support in dealer location for immobilized vehicles.• Providing dealer training in digitally or face to face in dealer location.• Attending new project meetings, quality meetings, ongoing production projects, dealer council meetings.• Preparing owner manual, service manual and project documents to be used by dealer.

• Responsible for designing and developing suspension systems from design phase to final production phase (analysis, design, purchasing, quality, cost, function, test, package, weight, serviceability) as design and release engineer according to GPDS.• Working in HCV projects with Ford Otosan & China Development Teams, working in MCV projects with FoE UK & FNA North America Development Teams and working in LCV & passenger cars projects with Ford Otosan & FoE Germany Development Teams.•… Show more • Responsible for designing and developing suspension systems from design phase to final production phase (analysis, design, purchasing, quality, cost, function, test, package, weight, serviceability) as design and release engineer according to GPDS.• Working in HCV projects with Ford Otosan & China Development Teams, working in MCV projects with FoE UK & FNA North America Development Teams and working in LCV & passenger cars projects with Ford Otosan & FoE Germany Development Teams.• Business owner of responsible systems as a single point of contact for suppliers and company internal customers for HCV, MCV, LCV and passenger cars projects.• Attending weekly design, project, core, quality, and cost reduction meetings.• Supporting test, launch and benchmarking events.• Problem solving with 6-Sigma project as 6-Sigma Green Belt• Preparing documents for future projects and keep know-how.• Following and adapting new technologies. Show less