Hasan Halwany Email & Phone Number

Lebanon

Toronto, Ontario, Canada

Jadra, Mount Lebanon Governorate, Lebanon

• Led and collaborated 20+ projects, while being the clients’ first point of contact until the project is finished according to company standards.
• Managed a team of 6 professionals working as software technicians, sales representatives, logistics coordinators, and operations while tracking project development activities.
• Designed workflow roadmaps as a benchmark to execute tasks properly using the Business Process Mapping & Notation (BPMN2) language. This resulted in maximizing work efficiency and reducing waste by 150%.
• Acted as the intermediary between technical teams and clients within the project life cycle.
• Identified, forecasted, and proposed solutions to the project’s risks through implementation of risk management methods like brainstorming, and risk matrix analysis using several Atlassian software such as Trello.
• Measured project performance to identify areas for improvement while providing the necessary guidance and support through-out the project’s implementation, testing and delivery phases.

• Prepared, organized, and announced the employees’ weekly schedules and tasks according to the managerial and operational requirements.
• Maintained the updated record-keeping of daily operations and expenses.
• Documented and reported several procedures for future use while submitting several reports on daily, weekly, monthly, and quarterly basis.
• Formed and administered follow up procedures to collect, filter, and extract data for further analysis and evaluation.
• Drew up machine-sales contracts and procured machine parts for big-scale projects while coordinating with the relevant departments.

Beirut, Lebanon

• Initiated various categories in the department, showcasing our products in an organized manner, which simplified the product selection process for our customers.
• Worked as part of a team and achieved monthly sales targets.
• Handled the cash register for the last 4 months when needed, which helped growing and strengthening my interpersonal skills.
• With the required listening and communication skills, I filled in the role of a Customer Service representative, using CRM solutions to assist in solving customers issues, ensuring their needs are satisfied.

Master Of Business Administration - Mba, Project Management

Diploma, Lean Management

Diploma, Project Management

Bachelor'S Degree, Management Information Systems, General