- Developed Python scripts to automate the validation of server components, ensuring that each part such as CPUs, memory, and storage—functioned correctly, which increased the efficiency and accuracy of server testing. - Leveraged Python and SQL to analyze server performance data, storing and querying large datasets to identify trends and optimize hardware configurations, leading to more informed decisions on server layouts. - Collaborated with the Microsoft Azure team to troubleshoot server setup issues and implement changes, utilizing Python for analysis and managing Git branches to ensure smooth deployment of updates and configuration adjustments.

- Delivered efficient and precise technical integration onboarding, providing expert guidance and support to ensure a seamless customer experience.- Served as the first line of customer support, directly assisting those integrating the API to ensure a smooth integration process. - Acted as the liaison between customers and engineering teams, managing the ticketing system to effectively coordinate and communicate bug reports, feature requests, and technical issues.

Car Car (Car Dealership App)- Developed all Python & JS code utilizing Django & React to ensure seamless project execution- Created 5 components using React and JSX that facilitated the application's create, add, and delete functions- Transformed components by designing & deploying API endpoints for seamless accessibility using Node.js & RESTful API- Implemented Python programming knowledge to streamline operations & drive efficiencyPoolBoys (Pool Rental App)- Developed user authentication endpoints using FastApi & integrated with Postgresql for seamless endpoint development- Enhanced user engagement twofold by developing an interactive front end utilizing Tailwind, JSX, & React, resulting inaccelerated loading times & seamless transitions- Executed tests to ensure code functionality, leading to cleaner & more precise code & enhanced loading speeds

- Strategically managed social media campaigns and public relations initiatives, utilizing advanced analytics tools on platforms like Facebook, Twitter, and LinkedIn to drive data-driven decisions, increase brand visibility and optimize audience engagement.- Streamlined and automated workflows within HubSpot and Confluence, employing custom scripts and integrations to enhance efficiency, reduce manual input errors, and improve documentation management processes.- Led the North American team in customer management response initiatives, utilizing Python to develop and automate data analysis scripts within CRM tools, which enabled the implementation of data-driven strategies, resulting in customer satisfaction and improved retention rates through personalized outreach. - Played a key role in the AI deployment process, focusing on developing and debugging complex prompt structures, ensuring seamless integration with existing systems, and optimizing AI functionality for user interactions.

• Developed and deployed data-driven algorithms and systems in collaboration with Account Managers to create targeted lists, optimize call strategies, and automate messaging processes, enhancing the efficiency and scalability of new business opportunity generation.• Acted as the primary point of contact for managing customer interactions and sales pipelines using CRM tools like Salesforce and HubSpot. Led efforts to generate detailed sales reports, provided insights into customer trends and recommended strategic improvements to optimize sales processes and enhance overall customer experience.• Implemented and managed multi-channel campaigns leveraging automation platforms like Outreach and Reply.io, CRM tools like LinkedIn Navigator, and project management systems like Google and Monday.com to optimize engagement and performance metrics.- Leveraged CRM tools such as Salesforce and HubSpot to track customer interactions, manage pipelines, and generate insightful sales reports.

- Analyzed and reviewed current customer licensing, products, and usage to identify discrepancies and uncover new revenue opportunities.- Collaborated with developers to design and deploy automated solutions, leveraging Salesforce’s API and customization features to enhance process efficiency and streamline business operations.- Administered and enforced compliance with licensing regulations for the sales organization by integrating automated tracking systems and performing detailed audits to ensure alignment with customer licensing agreements.- Facilitated the integration of new tools and technologies into the sales and marketing tech stack by configuring APIs, establishing data pipelines, and ensuring operational efficiency and streamlined workflows.- Identified challenges that could be addressed with Salesforce workflows and collaborated with developers to implement effective solutions.

- Conducted in-depth analysis of market trends and industry benchmarks using advanced analytics tools to develop dynamic pricing models and strategies, optimizing spot and year-round pricing for competitive advantage and maximized profitability.- Engaged in quarterly and annual contract renewal processes, achieving an 89% success rate by designing and implementing operational efficiencies and streamlining renewal workflows to enhance throughput and accuracy- Engineered and recommended cutting-edge software solutions for clients, encompassing seamless platform integrations, real-time data tracking systems, and advanced financial and operational analytics, leveraging APIs and data architecture for enhanced performance and insights.- Partnered with the sales team and managers to analyze account performance data and develop targeted strategies for driving growth. - Implemented data-driven approaches and performance metrics to optimize account expansion and enhance overall sales effectiveness.- Migrated large volumes of data between CRM systems, ensuring data integrity and a seamless transition.

- Consistently achieved targeted KPIs, making over 40 calls and 10 unique calls daily throughout the sales tenure.- Developed, maintained, and enhanced client relationships across the North American territory, fostering customer loyalty and repeat business.- Understood and promoted growth strategies, goals, commitments, and policies, while resolving account challenges to streamline operations.- Forecasted and tracked key account metrics, preparing detailed reports on account status for management review.- Collaborated with various sales and operational departments to identify and capitalize on growth opportunities within the territory.- Identified long-term opportunities and facilitated collaborations with private contractors to maximize profitability and business growth.

- Compiled and delivered accurate weekly reports for three stores, detailing inventory, sales, payroll, and accounts payable, for the CFO and department heads.- Utilized accounting software to identify and resolve discrepancies in general ledgers, and managed all existing bank reconciliations.- Processed accounts payable for three stores, handling over 150 invoices per store efficiently and accurately.- Successfully opened a new franchise location in Detroit, establishing precise general ledger accounts and creating a comprehensive accounts payable database.

- Educated and engaged leads on the economic and environmental benefits of solar power, resulting in increased interest and conversions.- Successfully closed sales and oversaw the completion of solar array installations, ensuring customer satisfaction and project efficiency.- Managed diverse clerical tasks including data entry, filing, records management, and billing; coordinated travel arrangements and maintaining an accurate and up-to-date database.- Facilitated effective communication across multiple departments to organize and conduct productive brainstorming meetings.- Built and maintained strong relationships with stakeholders, gaining their support to consistently achieve installation goals.