With a bachelor's from Lahore School of Economics and over five years of experience in the software industry, I am a Business Development Team Lead at Rolustech, a software engineering firm that provides customized solutions for various industries. In this role, I identify and pursue new opportunities, build and maintain strategic partnerships, and manage complex projects with cross-functional teams. I leverage my project planning, project management, communication, collaboration, and problem-solving skills to create value for customers and stakeholders and advance the field of software development.Previously, I worked as a Project Manager and a Customer Success Manager at Sentimeter, a leading customer feedback and analytics platform. There, I contributed to the development and launch of innovative products, supported and retained a diverse portfolio of clients, and enabled data-driven decision-making and growth. I increased the user retention rate by 25%, secured a large contract with a major company, and published multiple best practices for customer feedback.I am passionate about delivering high-quality solutions that meet the needs and expectations of customers, and achieving positive outcomes and impact for the organization and the industry. I am always eager to learn new skills, explore new challenges, and collaborate with talented and diverse professionals.