Application Engineer
Innovative Technology India
Kolkata, West Bengal, India
Act as a liaison between the company and customers, providingtechnical support, answering inquiries.Assist in diagnosing and resolving technical issues or challenges that customers may encounter.Providing recommendations about new features and productimprovements including technical specifications.Work with customers to customize products or solutions to meettheir unique requirements, including providing technicalspecifications and recommendations.Manage and coordinate projects related to product integrationand application-specific solutions. Ensure that projects arecompleted on time and within budget.Generating high-quality sales leads, following up after initialcontact, securing and renewing orders, negotiating prices,completing sales, and arranging deliveries.Travel to customer Head offices & their industries forinstallations, commissioning, training & troubleshooting.Assist in cost analysis and estimation for customized solutions,taking into account materials, labor, and other factors.Collaborating with sales teams to understand customer requirements and provide sales support.