Hasan T. Email and Phone Number
Highly talented, self-motivated, enthusiastic food and beverage professional with more than 20 years experience in the hospitality industry. My back round in the field of hotel, resort & cruise ship management has provided me with the excellent people and communication skills necessary to succeed in this competitive and fast-paced industry. Track record of huge successes at managing, assisting, coordinating, directing and providing training for service personnel to perform their functions in a safe and efficient manner; providing food services that meets the mandated nutritional needs of customers; ensuring availability of quantities of items; and complying with mandated health requirements. Above all, ensuring that customers are satisfied with their dining experienceExcellent communication and guest/employee relations skills.Excellent proactive attitude to work.Proven track record in delivering quality dining service.Strong ability to provide effective leadership to achieving desired goals.Remarkable organizational and time management skills.Remarkable ability to work a varied schedule, including weekends, holidays and evenings.Exceptional knowledge and understanding of food and beverageUncommon ability to set an appropriate image and role model that represents the image and work style that is reflective of the hotel's values and culture.Great ability to promote excellent quality, customer service, cleanliness and safety.Profound ability to hire and train new and existing employees to perform efficiently and effectivelySpecialties:Revenue GrowthProfit & Loss AccountabilityInventory & Cost ContainmentTeam Building & MotivationReversing Negative Operational TrendsStrategic Planning & ImplementationCoaching & MentoringTime ManagementManagement TrainingProcess ImprovementsRegulatory ComplianceComputer Applications
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Food And Beverage ManagerSwissôtel Resort & Spa Çeşme Apr 2024 - PresentÇeşme, İzmir, Türkiye -
Assistant Director Of Food And BeverageReges, A Luxury Collection Resort & Spa, Çeşme Jan 2022 - Apr 2024Çeşme, İzmir, TürkiyeImplemented all FB standards as per Marriott Created, planned and implemented fb marketing strategy Made all the outlets menu with the executive chef Established new patisserie concept with upscale brands Sold and organized first weeding since hotel openedAchieved top 10 in Marriott luxury brands hotels F&B satisfaction survey Successful organized 2 well known singer concert Very well organized Michelin star chef event Did very successfully whiskey tasting and wine&dine night Achieved and passed fb budget within 6 month -
Hotel ManagerSarezya Hotel Apr 2021 - Jan 2022Cesme, İzmir, TurkeyCreated a new hotel brandOpened 10 room brand new upscale luxury hotel & spa from scratch within 2 monthsLarge, comfortable and spacious rooms with spectacular interior designWorked closely with the architect on the design and decoration of the roomsDirectly purchase all FF&E Created effective business planMade very realistic SWOT analysis as I know the area very well.Established all the rooms, restaurant, bar, kitchen and spaHired all team members including foreign spa therapistConnected all online booking channelsPrepared all drafts for the hotel web site and social mediaCreated all the standards and action plansFollowed up on all procedure opening licenses and permits of the hotel 95% guest satisfaction was achieved in a very short time -
Assistant Food And Beverage ManagerMarriott International Mar 2015 - Apr 2021Cesme, İzmir, TurkeySheraton Cesme has 398 room including 15 F&B OutletsOversees all F&B operations.Ensuring highest guest satisfaction is maintain the service operationsRecruit, manage, train, and develop the within the Marriott Hotels Structure.Implementing new SOP to facilitate operations to reduce cost & maximizing profit..Manage the special guests queries in a timely and efficient manner.Develop promotional menus with other members of kitchen team.Assisting in setting departmental targets and objectives, work schedules, budgets, and policies and procedures.Supervise, train, mentor and coach over 115 colleagues across all our outletsIncreased %22 ESSManaging and handling 8000 square meters banquet area including 28 meeting rooms and wedding area. Sending Banquet event proposals to the clients,compose, publish and distribute banquet event orders.2019 during hotel renovation designed and launched brand new beach lounge. Key achievement > 2019 Sheraton Çeşme became Top 10 F&B satisfaction franchise Marriott hotels in EuropeDue to the pandemic in 2020 all measures and prosedures were fully implemented.Implemented very well restaurant reservation system for open buffet restaurant -
Restaurants ManagerHyatt Hotels Corporation Jun 2014 - Feb 2015United Arab EmiratesHyatt Capital Gate 180 room one of the landmark tower in Abu Dhabi. Handling main all day dinning restaurant, lounge, bar and cafe.Worked closely with 45 F&B staffVery busy F&B operation due to hotel connected with ADNEC (Abu Dhabi National Exhibition Center) -
Restaurant And Bar ManagerKempinski Hotels Aug 2012 - Jun 2014Bahrain Kempinski total 460 Rooms. To reflect the Kempinski philosophy by providing the highest quality of service to the guests. To lead by example, keep team spirit at it’s highestTo maximize food and beverage outlet revenue generated by local customers as well as hotel guests To be updated on new items and technology availability in the market in order to seek improvement of operationsSupervising financial procedures such as billing, receiving money and ensuring cashiering procedures are strictly adhered to, including handling the micros machineTo be involved in menu analysis with the feedback of the staff and guestPrepare a P&L to measure the particular beverage promotions and special datesLiaise with Stewarding department on quarterly bar equipment inventory taking/costs / breakageTo be overall in charge to train all front line staff to ensure that all a consistent knowledge through to the teamResponsible for providing high quality service to the guests, going above and beyond their expectations.2 million euro revenue yearlyMain Hotel Bar -
Assistant Restaurant Manager (Pre Opening)Kempinski Hotels Aug 2011 - Aug 2012Pre-Opening / Opening Period All Day Dinning Restaurant breakfast,lunch,dinner full operationManaging/Supervising/Training/Scheduling/Coaching service staff Ensuring Guest Satisfaction/ Handling ComplaintsMaking SOP’S Talent scouting Making rotas(effective rostering) Participating in departmental meetingsMaintain Wastage, Breakage, Spillage in low levels Micros POS reports analysisSpot CheckingImplementing Health and Safety planParticipating in departmental administrative tasks -
Restaurant ManagerNars Exclusive Boutique Hotels (Owned By Sabanci Holding) May 2009 - Apr 2011Cesme, İzmir, TurkeySabancı Holding is the parent company of the Sabancı Group, Turkey’s leading industrial and financial conglomerate. Sabancı Group companies are market leaders in their respective sectors that include financial services, energy, cement, retail and industrials. Listed on the Istanbul Stock Exchange (ISE), Sabancı Holding has controlling interest in 10 companies that are also listed on the ISE.Nars Exclusive Boutique Hotels, the harmony between yesterday and today meet in the edge of Agean cost of Turkey.Driving two hotels same time Managing, costing, controlling, purchasing, supervising.Key Achievement > 2010 Best Boutique Hotel in TurkeyDirectly reporting to the owner.
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F&B Service SupervisorRoyal Caribbean Group Oct 2006 - Oct 2008Miami, Florida, United StatesTotally 3000 guest.Responsible to ensure efficient management and highest possible level of all food and beverage services aboard the cruise ship while in the same time meets the budget targets of the cruise line and maintains cost effective operations. Periodically holds spot checks of inventory in bars, bar stores, main storerooms and cellars in conjunction with the Dinning Room Manager. Oversees on-the-job sanitation and equipment related training and provides functional leadership to all food and beverage team members, ensures that they are aware of all policies and procedures of the cruise line, well groomed, in full uniform and knowledgeable about their specific duties and menu items. Ensures that all USPH sanitation standards are met in the kitchen and the various food outlets areas throughout the cruise ship.Ensuring that all objectives in the Food & Beverage area meet targetWorked with 72 different national staff together -
Restaurant CaptainKempinski Hotels May 2006 - Oct 2006Bodrum, Muğla, Turkey170 luxury guest rooms and 40 Rezidans Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service.Up-sell or promote all specials advertised in the outlet as well promoting slow moving items. To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.Responsible for all side duties described in the job task check list and to complete all side work prior to the opening and closing of the restaurant.
Hasan T. Education Details
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Anatolian University(B.B.A) İnternational Business/Trade -
Kempinski Hotels -
Cesme Anatolia Tourism And Hotel High School4,5
Frequently Asked Questions about Hasan T.
What company does Hasan T. work for?
Hasan T. works for Swissôtel Resort & Spa Çeşme
What is Hasan T.'s role at the current company?
Hasan T.'s current role is Hotel Operation, Food & Beverage Expert.
What schools did Hasan T. attend?
Hasan T. attended Anatolian University, Kempinski Hotels, Cesme Anatolia Tourism And Hotel High School.
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