Junior Technical Support A2P Engineer and .NET Backend Developer with a passion for technology and a background in the telecommunications industry. In my role as a Technical Support A2P Engineer, I have quickly developed strong problem-solving skills and technical assistance capabilities, contributing to the smooth operation of Application-to-Person (A2P) services. I actively engage in resolving technical issues, learning system performance nuances, and assisting in the implementation of enhancements.Simultaneously, I am gaining experience as a .NET Backend Developer, where I contribute to the development and maintenance of backend systems. This role has allowed me to further enhance my programming skills, understanding system architectures, and implementing efficient solutions.My combined experiences in technical support and backend development have provided me with a solid foundation in attention to detail, adaptability, and an understanding of user needs. Eager to continue learning and contributing, I thrive in collaborative, fast-paced environments. Committed to expanding my knowledge and staying current with emerging technologies, I am dedicated to contributing to the success of my team in both capacities.