Hasan Yasin Email and Phone Number

• Provide second line of support for all technical stuff in all UNRWA sites (Jordan, Lebanon, Syria, West Bank, and Gaza).• Designs and architects’ systems across the entire agency, provides technical leadership and guidance in system design and architecture, collaborates with cross-functional teams to ensure system integrity and efficiency, Oversees the implementation of technology solutions to meet agency-wide objectives, conducts assessments and ensures adherence to best practices and… Show more • Provide second line of support for all technical stuff in all UNRWA sites (Jordan, Lebanon, Syria, West Bank, and Gaza).• Designs and architects’ systems across the entire agency, provides technical leadership and guidance in system design and architecture, collaborates with cross-functional teams to ensure system integrity and efficiency, Oversees the implementation of technology solutions to meet agency-wide objectives, conducts assessments and ensures adherence to best practices and standards in system design.• Monitor System Performance Regularly check application health, performance, and availability, addressing issues proactively.• Implement Upgrades and Updates Coordinate with IT and development teams to schedule and deploy updates, patches, and new versions.• Troubleshoot and Resolve Issues, Diagnose and fix application-related issues, providing technical support to users. • Managed & admin (Veeam Backup & Recovery solutions) operations for UNRWA enterprise agency wide. • Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. • Using enterprise level monitoring SWs (i.e. Azure Monitoring, application insight, New Relic and Nagios to perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. • Support the IMTD development teams and the 24/7 group in deploying applications and solving problems. Show less

• Monitor System Performance Regularly check application health, performance, and availability, addressing issues proactively.• Implement Upgrades and Updates Coordinate with IT and development teams to schedule and deploy updates, patches, and new versions.• Troubleshoot and Resolve Issues, Diagnose and fix application-related issues, providing technical support to users. • Managed & admin (Veeam Backup & Recovery solutions) operations for UNRWA enterprise agency wide… Show more • Monitor System Performance Regularly check application health, performance, and availability, addressing issues proactively.• Implement Upgrades and Updates Coordinate with IT and development teams to schedule and deploy updates, patches, and new versions.• Troubleshoot and Resolve Issues, Diagnose and fix application-related issues, providing technical support to users. • Managed & admin (Veeam Backup & Recovery solutions) operations for UNRWA enterprise agency wide. • Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. • Using enterprise level monitoring SWs (i.e. Azure Monitoring, application insight, New Relic and Nagios to perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. • Support the IMTD development teams and the 24/7 group in deploying applications and solving problems. Show less

• Ensure maintenance, availability, performance, integrity and security systems, and exposure to Exchange 2007, active directory, Windows 2008. • Information Security Coordinator within IT department that is responsible for vulnerability assessment and implementation of security baseline.• Design & Deploy the Windows Server Update Services (WSUS).• Installing & Administer Backup Exec for servers & Desktop and laptop Backup (Symantec DLO Exec.). • Installing & maintaining… Show more • Ensure maintenance, availability, performance, integrity and security systems, and exposure to Exchange 2007, active directory, Windows 2008. • Information Security Coordinator within IT department that is responsible for vulnerability assessment and implementation of security baseline.• Design & Deploy the Windows Server Update Services (WSUS).• Installing & Administer Backup Exec for servers & Desktop and laptop Backup (Symantec DLO Exec.). • Installing & maintaining Kaspersky Anti-Virus• Monitor the performance of software applications, operating and communication systems; documents any errors and follow up as required. Show less

IT Mission Critical Servers Support Officer & Core network VAS Engineer• Ensure maintenance, availability, performance, integrity and security systems, and exposure to Exchange 2007, active directory, Windows 2008.• Manage the hardware and software configuration of all major systems, to ensure maximum operating efficiency.• Information Security Coordinator within IT department that is responsible for vulnerability assessment and implementation of security baseline.• Windows… Show more IT Mission Critical Servers Support Officer & Core network VAS Engineer• Ensure maintenance, availability, performance, integrity and security systems, and exposure to Exchange 2007, active directory, Windows 2008.• Manage the hardware and software configuration of all major systems, to ensure maximum operating efficiency.• Information Security Coordinator within IT department that is responsible for vulnerability assessment and implementation of security baseline.• Windows 7 Enterprise Automated Deployment.• Desktop and laptop backup (Symantec DLO Exec.). • Install and Maintain Kaspersky Anti-Virus• Perform preventive maintenance of all hardware on a regular basis.• Monitor the performance of software applications, operating and communication systems; document any errors and follow up as required.• Ensure that all computer systems (PC’s, file servers) are protected up to date anti-virus software.• Ensure that all employees have access only to the information systems in line with their function requirements.• Information Security Coordinator within engineering department that is responsible for vulnerability assessment and implementation of Security baseline.• Part of different security project with engineering department (Engineering security Roadmap).• Manage the hardware and software configuration of all major systems, to ensure maximum operating efficiency.• Knowledge in Cisco IPCC.• Good knowledge in the mobile core infrastructure.• Specific experience in messaging platforms such as Huawei MMSC and SMSC, UMS, WAP GW.• Experience in Bulk messaging system, USSD, content management system, etc.• Handle and monitor system updates and upgrades with the vendor.• Design and analyze of statistical reports. Show less

Technical support Officer• Perform preventive maintenance of all hardware on a regular basis• Monitor the performance of software applications, operating and communication systems; document any errors and follow up as required.• Ensure that all employees have access only to the information systems in line with their function requirements.