As an Implementation Specialist and Project Manager at Zoovu, I create and manage solutions that enhances e-commerce experiences and drive sales. With expertise in client engagement and project management, I deliver tailored solutions for high-profile clients like BOSCH. I also enable customers to build and manage their own software products using the Zoovu SaaS platform. I provided training, consulting, and support to the customers throughout the product onboarding and enablement process, ensuring their success and satisfaction.I also acted as a Scrum Master for multiple projects, preparing roadmaps, plans, and documentation, and overseeing the delivery, communication, and quality of the project. I worked with a team of developers, designers, and analysts to deliver solutions that met the customers' needs and expectations. I leveraged my skills in customer relationship management, problem solving, and help desk support, as well as my certification in Cisco Certified Network Associate Routing and Switching (CCNA).I am currently pursuing a Bachelor's of Engineering degree in Computer Science at Wrocławska Wyższa Szkoła Informatyki Stosowanej, where I am learning the fundamentals and applications of programming, data structures, algorithms, and software engineering. I am passionate about technology and innovation, and I aspire to become a leading software developer and engineer in the future.