With over 10 years of experience in customer marketing, sales, and customer success, I am passionate about helping customers achieve their goals and optimize their performance with innovative and data-driven solutions. I have a strong background in SaaS, e-commerce, trade marketing, and data analytics, as well as an MBA degree from Bahçeşehir University. As a Customer Success Senior Manager at REM People, I work closely with international customers in various regions and industries, and provide them with interdepartmental orchestration, business planning, and portal dashboard design in their trade marketing strategies.In my current role, I am responsible for managing global key accounts such as Bayer, Epson, Carrefour, PepsiCo, Kraft Heinz, Mondelez, Bahlsen, and Bazooka, and ensuring their satisfaction and retention. I collaborate with the trade marketing and business development teams, and leverage my data visualization and customer engagement skills to deliver tailor-made solutions for their instore perfection projects. I also offer innovative ideas to improve the project and the company, and communicate effectively with the technology team to implement them. Previously, I was a Brand Manager and E-Commerce Sales Manager at Turgut Aydın Holding, where I managed the online and offline marketing activities and e-commerce sales channels for fast-growing fast-food brands.