Hasan Hasanoglu Email & Phone Number

Prague, Czechia

Prague, Czechia

Prague, The Capital, Czech Republic

● Solely responsible for entire portfolio of private Turkish customers and distributors.● Daily leverage of professional relationships with internal and external customers to achieve the collection targets.● Analysis of credit reports to assess credit risk and make necessary recommendations to the business and the credit risk team.● Train, onboard and provide support to new team members.● Work with Supervisor and Manager on policy and process improvements.● Lead Daily Team Huddle meetings, where current pain points are discussed, and try to find solutions.

Prague, The Capital, Czech Republic

● Daily interaction with customers and internal stakeholders regarding collections, order release, setting of credit limits and dispute resolution.● Knowledge transfer from Turkey and implementation of all processes in our scope at Shared Services Center Prague.● Analysis and setting of the credit limits for the customers in my portfolio.● Analysis of aging and credit reports to create action plan for the key accounts.● Active work on projects for process improvements to deliver better collections results and decrease the Days Sales Outstanding.

Prague, The Capital, Czech Republic

● Processing of customer export orders to Middle East, South Africa, Turkey and the Balkans. Coordination of order shipment and ensuring timely and accurate generation of export documentation by working closely with Sales, Plants and Carriers.● First point of contact for customer requests and complaints. Work with Sales, Operations, AR and Billing teams to re-solve order blocks and billing issues in timely manner.

Prague, The Capital, Czech Republic

● Daytime supervision of the Front Office operations. Planned and coordinated hotel housing activities by working closely with Reservations, Sales, Accounting, F&B, Housekeeping and other departments.● Proactively identified potential guest issues, monitored guest satisfaction processes, and responded to guest concerns and inquiries.● Developed strategies for Front Office that support achievement of the hotel's goals, and discussed implementation with FOM and GM.

Prague, The Capital, Czech Republic

Night-hour supervision of the hotel operations to maintain high standards.● Served as a point of contact for regular and important guests, and supervised all FO processes, including audit and cash operations, reporting to FOM and GM.

Prague, The Capital, Czech Republic

● Provided friendly and efficient service & performed night audit at the Front Office.

Providence, Rhode Island Area

Bachelor'S Degree, Tourism And Travel Services Management

Education record