Hasan Kök Email & Phone Number

Antalya,Turkey

-Route Planning: Knowledge of local routes and transportation planning. -Health and Safety Compliance:Adhering to health and safety regulations in transfer operations. -Time Management: Managing schedules, timelines, and deadlines. -Vendor Management: Working and managing relationships with transportation providers and other vendors. -Quality Control:Ensuring the quality, safety, and efficiency of transfer services. -Problem-Solving:Resolve issues that may arise during transfer operations. -Logistics Management:Coordinating and overseeing the logistical aspects of transfer operations. -Transfer Services:Managing transportation services, including airport transfers and ground transportation

Antalya,Turkey

Transfer Services:Managing transportation services, including airport transfers and ground transportation. -Itinerary Planning:Creating and managing detailed itineraries for tours and transfers. -Logistics Management:Logistical aspects of tour and transfer operations, including transportation, accommodation, and activities. -Reservation Systems:Using reservation and booking systems to manage tour and transfer requests. -Problem-Solving:Resolve issues that may arise during tours or transfers. -Quality Control:Controlling quality and safety of tour and transfer services such as vehicle cleaning and drivers uniform. -Vendor Management:Liaising and managing relationships with tour operators, transportation providers. -Destination Knowledge:Knowledge of various destinations, including local attractions, cultural events, and points of interest

Antalya, Turkey

-Transfer Services:Managing transportation services, including airport transfers and ground transportation.-Itinerary Planning:Creating and managing detailed itineraries for tours and transfers.-Logistics Management:Logistical aspects of tour and transfer operations, including transportation,accommodation, and activities.-Reservation Systems:Using reservation and booking systems to manage tour and transfer requests.-Problem-Solving:Resolve issues that may arise during tours or transfers.

Antalya, Türkiye

Guest Relations:Guest service and create a positive experience for resort visitors. -Hospitality:Commitment to guest satisfaction. -Customer Service:Customer service skills, both in-person and through various communication channels. -Resort Operations:Knowledge of resort operations, including familiarity with amenities, services, and activities. -Problem-Solving:Address and resolve guest concerns or issues in a timely and manner. -Tourist Information:Knowledge of local attractions, events, and activities to assist guests in planning their stay. -Tour and Activity Booking: Assisting guests with booking tours, spa services, or other resort activities. -Crisis Management:Handling emergency situations or unexpected challenges. -Computer Systems:Reservation systems, point-of-sale systems, or other technology use in resort operations

Antalya, Türkiye

Proficiently prepared and served a variety of alcoholic and non-alcoholic beverages, ensuring high-quality and consistent drink presentation.Effectively managed bar inventory, including ordering and restocking supplies, minimizing waste, and optimizing cost control.Mastered the use of POS (Point of Sale) systems for order processing and payment transactions, maintaining accuracy and efficiency during high-volume periods.Maintained a clean and organized bar area, adhering to health and safety regulations, and creating an inviting and hygienic environment for customers.Collaborated with kitchen staff and servers to ensure seamless communication and coordination for timely service.

Bodrum,Mugla

Guest Relations:Guest service and create a positive experience for resort visitors.-Hospitality:Commitment to guest satisfaction.-Customer Service:Customer service skills, both in-person and through various communication channels.-Resort Operations:Knowledge of resort operations, including familiarity with amenities, services, and activities.-Problem-Solving:Address and resolve guest concerns or issues in a timely and manner.-Tourist Information:Knowledge of local attractions, events, and activities to assist guests in planning their stay.-Tour and Activity Booking: Assisting guests with booking tours, spa services, or other resort activities.-Crisis Management:Handling emergency situations or unexpected challenges.-Computer Systems:Reservation systems, point-of-sale systems, or other technology use in resort operations

Osmaneli, Bilecik, Türkiye

-Leadership:Leading and managing a team of waitstaff.-Customer Service:Ensuring a positive dining experience.-Staff Training:Training and mentoring waitstaff, ensuring they meet service standards.-Table Management:Oversee and coordinate table assignments, reservations, and customer flow.-Order Management:Taking and managing customer orders, ensuring accuracy and timeliness.-Scheduling:Creating and managing work schedules for waitstaff, ensuring adequate coverage during busy times.-Health and Safety Compliance:Maintaining a safe and sanitary dining environment, adhering to health and safetyregulations.-Crisis Management:Handling unexpected challenges or emergencies during service

Bodrum, Muğla, Türkiye

Misafir İlişkileri: Tatilciler için misafir hizmeti sunmak ve tatilciler için olumlu birdeneyim oluşturmak.Konukseverlik: Misafir memnuniyetine olan bağlılık.Müşteri Hizmetleri: Yüz yüze ve çeşitli iletişim kanalları aracılığıyla müşterihizmeti becerileri.İşletmeler:Lüks Oteller ve Tatil köyü işletmelerine dair bilgi, olanaklar,hizmetler ve etkinliklere dair aşinalık.Problem Çözme: Misafir endişelerini veya sorunlarını zamanında ve etkili birşekilde ele almak.Turist Bilgisi: Yerel cazibe merkezleri, etkinlikler ve konaklamalarınıplanlamada misafirlere yardımcı olacak bilgiye sahip olma.Tur ve Etkinlik Rezervasyonu: Misafirlere tur, spa hizmetleri veya diğer tatilköyü etkinlikleri için yardımcı olma.Kriz Yönetimi: Acil durumlar veya beklenmedik zorluklarla başa çıkma.Bilgisayar Sistemleri: Rezervasyon sistemleri, satış noktası sistemleri veya tatilköyü işletmelerinde kullanılan diğer teknolojiler hakkında bilgi sahibi olma.

Bodrum,Muğla,Türkiye

Greeted visitors, clients, and employees with a warm and professional demeanor, creating a positive first impression of the company.Managed a multi-line phone system, effectively directing calls to the appropriate individuals and providing courteous and accurate information to callers.Handled incoming and outgoing mail, packages, and deliveries, streamlining the distribution process for timely and organized correspondence.Maintained a well-organized and welcoming reception area, contributing to a professional and positive office atmosphere.Assisted in administrative tasks, including data entry, filing, and photocopying, demonstrating strong attention to detail and organizational skills.Adapted quickly to new tasks and responsibilities as a reception intern, demonstrating a proactive and eager-to-learn attitude.

Kemer,Antalya,Turkey

-Customer Service:Provide customer service to hotel guests.-Front Desk Operations: Managing front desk activities and ensuring a welcoming environment.-Phone Etiquette:Handling phone calls and directing them to the appropriate person or department.-Administrative Support: Administrative tasks, such as data entry, filing, and office organization.-Organization:Organizational skills in managing office supplies, mail, and other essential tasks.-Problem-Solving: Resolving issues or challenges at the front desk.-Computer Skills: Office software(Electra) and email systems

Kemer,Antalya,Turkey

-Customer Service:Provide customer service to hotel guests.-Bartending Skills:Bartending techniques, cocktail preparation, and knowledge of beverages.-POS Systems: Familiarity with Point of Sale (POS) systems used in the bar industry.-Inventory Management:Managing in inventory control, including ordering and stock rotation.-Team Collaboration: Work with other staff members and departments to ensure smooth bar operations.-Communication Skills:Interacting with customers and colleagues.-Compliance and Regulations:Knowledge of alcohol regulations and licensing requirements

Kemer,Antalya,Türkiye

Greeted visitors, clients, and employees with a warm and professional demeanor, creating a positive first impression of the company.Managed a multi-line phone system, effectively directing calls to the appropriate individuals and providing courteous and accurate information to callers.Handled incoming and outgoing mail, packages, and deliveries, streamlining the distribution process for timely and organized correspondence.Maintained a well-organized and welcoming reception area, contributing to a professional and positive office atmosphere.Assisted in administrative tasks, including data entry, filing, and photocopying, demonstrating strong attention to detail and organizational skills.Adapted quickly to new tasks and responsibilities as a reception intern, demonstrating a proactive and eager-to-learn attitude.

Associate'S Degree, Hospitality

Activities and Societies: I was responsible for providing information about the destination to local and foreign tourists visiting.

Bachelor'S Degree, Hospitality

67,59, Fo-F&B-Hk

Activities and Societies: InternshipDuring the education period, I worked as a intern at hotels