‬‭- Conduct interviews to assess needs, gather information, and provide confidential advice on‬‭ housing rights, eviction, and tenancy issues.‬‭-‬‭ Work with councils and housing associations to resolve disputes and secure necessary‬‭ housing support.‬-‬‭ Assist homeless, sick, and at-risk individuals in accessing emergency accommodations,‬‭ priority housing, and supported living options.‬‭-‬‭ Advise clients on appeals, housing applications, and benefit processes.‬‭-‬‭ Maintain client information confidentially in compliance with legal and data protection‬‭ standards.‬‭

‬‭ - Led sessions aligned with the Debate Mate curriculum, guiding students in legal‬‭ argumentation, persuasive advocacy, and collaborative case-building techniques.‬‭-‬‭ Supported students in honing critical legal skills, including analytical reasoning,‬‭ evidence-based argumentation, and the development of well-substantiated positions.‬‭-‬‭ Boosted participation by 50% through active promotion, reinforcing the club’s role in building‬‭ essential legal advocacy skills.‬‭-‬‭ Acted as a role model, fostering an inclusive environment that encourages students to‬‭ confidently express legal arguments and perspectives.‬‭-‬‭ Maintained detailed records of student attendance and progress, offering constructive‬‭ feedback on advocacy development for program assessment and improvement.‬

- Regularly took part in structured debates on topical legal and ethical issues. This honed my critical thinking, developed my ability to construct persuasive, evidence-based arguments, and improved my capacity to respond effectively under time constraints.- Engaged in mock legal proceedings, where I analysed legal scenarios, prepared structured arguments, and presented them before panels acting as judges. This experience refined my legal research abilities, courtroom decorum, and public speaking skills.

- Educated children from lower socioeconomic backgrounds about knife crime and drugs to promote community safety.- Led a team of 3 staff members in organising engaging sport activities for children's development.- Collaborated with Birmingham city council for funding and maintained a strong relationship for sustainability.- Created engaging and activities for children from lower socioeconomic backgrounds - Acted upon safeguarding training ensure any at risk children were reported to LADO - Catered to child specific requirements which assured retention- Worked with children with mild to severe disabilities providing 1:1 support where necessary

- Triage and respond to telephone calls, emails, and text messages from carers andcustomers.- Coordinate carers' travel arrangements to and from placements.- Prepare, send, and verify internal references, ensuring compliance with company policies.- Lead 2 of the most vital compliance task forces, DBS and Home Office task forces, ensuring all 4k+ carers possess valid DBS checks and the right to work in the UK.- Handle PPE requests and process travel reimbursements using specialised software.-Worked with the Foreign, Commonwealth & Development Office (government body) toregister deaths, births, and arrests abroad, facilitating safe repatriation of British citizens.- Assisted in crises such as the Lebanon conflict and Gaza war, ensuring British citizensregistered their interest in evacuation and were accounted for, and gave safety advice.- Swiftly dealt with bomb threats as per company policy, ensuring safety of at-risk individuals.- Worked with Sutton Council's social services to protect at-risk children from abuse.- Secured accommodation for homeless residents in the London Borough of Sutton- Coordinated emergency repairs outside regular hours

- Ensured passengers were security-ready by guiding bag preparation for screening andensuring compliance with CAA regulations to prevent prohibited items.- Conducted thorough bag and body searches, including explosives detection tests, whiledirecting passengers through metal detectors.- Made quick, informed decisions on whether individuals required secondary screening.- Responded to security incidents, handling threats in line with CAA guidelines and UKCounter-Terrorism laws.- Managed passenger flow during peak times, using initiative to streamline lane allocation andmaintain operational efficiency, this initiative reduced PAX waiting times by 45 minutes duringthe summer.

- Managed a team of five staff, overseeing daily operations and ensuring smooth collaboration.- Monitored and maintained customer inventory, ensuring stock levels were accurate and up todate.- Handled customer complaints, resolving issues swiftly and professionally.- Efficiently managed the POS system, processing credit, cash transactions, exchanges,returns, and refunds with precision.- Implemented targeted marketing tactics, including monthly promotions and seasonal offers,both in-store and on social media, resulting in a 32% increase in annual sales compared tothe previous year