Continua Process Systems, Inc. is an affiliate of Control Associates Inc., both are vendor-agnostic strategy consulting & implementation services companies.Continua specializes in emerging Industry 4.0 technologies with a focus on leveraging process data:→ Process Analytical Technology (PAT)→ Continuous Manufacturing (CM)→ Digital Transformation (DX)→ Unified Namespace (UNS)→ Digital Twins→ Machine Learning (ML) / Artificial Intelligence (AI)

Control Associates, Inc. is an affiliate of Continua Process Systems, Inc., both are vendor-agnostic strategy consulting & implementation services companies.Control Associates specializes in process automation and digital workflow technologies:→ Human Machine Interfaces (HMI)→ Programmable Logic Controllers (PLC)→ Supervisory Control and Data Acquisition Systems (SCADA)→ Distributed Control Systems (DCS)→ Manufacturing Execution Systems (MES)→ Quality Management Systems (QMS)

• Identified growth opportunities within existing and new customers in East NA territory by using sales tools, resulting in annual revenue growth from $25 to $41 million across 2 years (24% over target)• Swiftly executed long-term complex sales cycle responsibilities using a consultative selling approach, resulting in 1st place Sales Manager award• Effectively maintained 90+ account relationships by actively listening to customers needs, reducing annual churn from 5% to 2%• Conducted data analyses and constructed ideal decision maker personas to effectively engage with C-level executives, increasing response rates by 31%• Led in-person demos prioritizing solutions and processes that enable customer success, securing $MM contracts spanning multiple years

• Achieved new product sales of over $750,000 starting with customer needs and working backwards – exceeding yearly sales target by 15%•Spear-headed sales acceleration program to fill pipeline across multiple trade shows, increasing leads per exhibition by 125%• Promoted from Sales Engineer to Area Sales Manager through empathetic leadership and taking ownership of startup related responsibilities including: ERP modification, graphic design, marketing, and new employee training

• Exceeded annual spare parts target by 28% via upselling and diving deeper into customers needs• Reduced average quote response time by 69% through advanced queries, automation, and recognition of customer patterns• Initiated cost savings program, utilizing previously dead inventory to provide greatest value to the customer

• Operated Chemical Vapor Deposition (CVD) reactors used for making Trabecular Metal• Conducted particle image velocimetry (PIV) and resonance time distribution (RTD) experimentation• Tracked and organized data regarding experimental parameters of prototype Titanium based products• Utilized laboratory equipment including SEM and tensile tester to analyze Trabecular Metal• Communicated with vendors and customers to understand and develop new manufacturing techniques

• Tested and diagnosed Patient Monitoring Systems• Generated and maintained required documentation for products including: testing procedures, inspection documents, and returned goods procedures• Created test fixtures by modifying available equipment• Utilized SAP to track and record necessary equipment• Assisted in packaging and shipping of products

• Maintained and formatted plant performance data• Communicated with outside vendors regarding project quotes• Conducted time studies to reduce downtime• Troubleshot and calibrated machines• Completed 5S tasks

• Handled and exchanged money with customers• Calculated money in till every week• Supervised and helped new cashiers• Communicated with managers and customers