Hasan Sayed Email & Phone Number

Hyderabad, Telangana, India

As a Cloud Architect at Arcserve, I designed and implemented Azure-based cloud infrastructure for client applications, crafting solutions aligned with business continuity and disaster recovery needs. Led technical infrastructure reviews to optimize clients’ Azure environments and prepared RFP responses to secure new projects. Conducted training for both clients and internal teams to increase Azure proficiency and streamline backup processes. I also managed a team of Solutions Engineers, ensuring seamless service delivery post-sales by coordinating with project managers and handling technical escalations effectively.

Pune Area, India

At Veritas, I was responsible for disaster recovery planning within Azure, leveraging Recovery Services Vault for backup and replication strategies. I implemented monitoring frameworks using Log Analytics and Application Insights, ensuring comprehensive visibility into cloud performance. My role involved designing cost-effective storage solutions using Azure Blob and File storage to meet diverse application needs. This position honed my skills in creating resilient, scalable, and efficient Azure environments for enterprise clients.

Pune, Maharashtra, India

As a Cloud Administrator at Allscripts, I led a project migrating 30 VMs from VMware to Azure IaaS via Azure Migrate. I also designed Azure Point-to-Site and Site-to-Site VPNs to connect on-premises networks with Azure, enhancing connectivity and scalability. My responsibilities included configuring Blob and File storage solutions to meet application requirements while optimizing costs, ensuring that all configurations aligned with best practices for performance and security.

Pune, Maharashtra, India

In this role, I provided end-to-end support as the primary System Administrator, handling access management and developing repository templates to streamline access control across the organization. I conducted training for new team members, building a cohesive team and enhancing onboarding efficiency. Additionally, I developed and maintained knowledge base articles, strengthening team resources and support effectiveness.

Pune Area, India

At CompuCom, I delivered Level 2 support to clients through multiple channels, addressing issues related to Windows applications, VPN, and network connectivity. Serving as an interim quality coach, I provided feedback on ticket documentation and troubleshooting practices, contributing to the improvement of support standards. This role refined my troubleshooting and customer service skills, which I applied to enhance team performance.

Pune, Maharashtra, India

During my time at Mphasis, I supported projects for major clients like Sabre and Kraft Foods as part of the L1/L2 Technical Support Team. I handled troubleshooting for Windows applications, VPN, and networking issues, while managing access provisioning using Active Directory. This experience strengthened my technical support foundation and my ability to collaborate across various teams to resolve issues promptly.