▶ I learned how to resolve technical requests from different departments quickly and effectively. Throughout this process, I grasped the importance of working both individually and within a team. ▶ I gained practical knowledge in network management, system maintenance, and technical support. ▶ I experienced the necessity of performing regular updates and maintenance to ensure the continuity of the IT infrastructure.

I improved my ability to diagnose and resolve issues related to computer hardware and software.

▶Using the Arduino platform, I planned the integration of hardware and software. I gained indepth knowledge of troubleshooting and optimization.▶ I participated in off-site tasks and learned the importance of effective communication to understand user needs and provide them with the most appropriate solutions.