Ha Ngo Email & Phone Number

Hanoi, Vn

Hanoi, Hanoi, Vietnam

Hanoi, Hanoi, Vietnam

- Plan, implement, and produce commercial imagery.- Coordinate with stylists during product photoshoots to ensure alignment with customer and brand requirements.

Hanoi, Hanoi, Vietnam

- Collect market information, competitor data, and retail points to analyze and report purchasing trends as well as usage.- Develop Trade Marketing plans and brand promotion strategies based on the company's development direction.- Build, develop, and directly oversee and coordinate activities at sales points. Plan, implement, and optimize Point of Sales effectiveness, product displays, show windows according to the plan (store openings, seasonal collection launches, End Of Season Sale, Black Friday, Tet...).- Lead brand publication production, Manage and control all media publications.- Analyze customer data, evaluate, and thereby develop monthly sales program plans.- CRM: Analyze and evaluate customer data, then rebuild customer policies including: loyalty policies, warranty policies, transportation policies. Maintain customer relationships through traditional means (SMS) and develop new channels (Zalo OA).- Build and maintain relationships between in-house departments: closely liaise with Sales, Production, and store sales teams across the system to ensure effective implementation of promotional programs, store activities, and infrastructure for advertising at sales points (POSM).- Build and maintain relationships with advertising material distribution partners: closely work with partners, agencies providing brand promotion services.- Plan and manage Visual Merchandise activities at stores.- Evaluate and report program effectiveness, new customer/returning customer ratios monthly to superiors.

Hanoi, Hanoi, Vietnam

- Plan, manage budgets, and directly execute Digital Ads (Google Ads, Facebook Ads).- Develop social media content plans, oversee designs aligned with brand direction.- Supervise and implement programs at sales points (including product display support, VM, poster hanging, POSM...).- Develop Loyalty program plans, design gifts/promotions for each customer tier.- Collect business & customer data to develop suitable monthly promotional programs (online & offline).- Manage the website interface to optimize user experience. Handle any arising issues.*Achievements:- Contributed to increasing brand awareness for TeeOff Golf, increasing page likes from 3K to over 13K within 3 months. Page reach and engagement rates increased from 5% to 20%.- New customer volume increased by 40% after 2 years.- Significant increase in online purchase conversions (80%) during the Covid period.

Hanoi, Hanoi, Vietnam

- Analyze market trends, market insights, and customer insights according to senior management's directives to enhance shopping experiences.- Plan, execute, and manage main communication channels.- Mainly responsible for Digital Ads (Google Ads, Facebook Ads, E-commerce platforms) with the primary goal of increasing website traffic conversion, new customers, and leads (messengers).- Utilize various tools such as Google Trends, Keyword Planner, Google Search Console, Google Analytics, GA4, etc., to analyze data and make decisions for upcoming campaigns.- Manage and develop the brand image in line with the company's development direction. Specifically: + Supervise the design of online and offline communication materials. + Manage website interface, online products.- Work closely with departments including Sales teams and Business Development to boost revenue, ensuring sales activities transition smoothly from online to offline according to the plan.

Hanoi, Hanoi, Vietnam

- Implement Facebook Ads, regularly update ad data to optimize cost/revenue ratio. Provide weekly ad performance reports to management and give feedback to marketing personnel on effective KOLs and content.- Assist in building brand image and content to improve reach and engagement metrics.- Support offline store events, promotional programs (including printing, poster setup, store decoration, guiding customers in the purchasing process...).