• Improvise product selling to suite on increasing of revenue; specialise in revamp and research of product design. • Solely responsible for branch cash sales team strategy; conceptualise and implement winning strategies to unlock untapped potential to hit quarterly sales target assigned.• Creating new outlook for outdated product design; understand local needs and suggest optimal product offerings to achieve industry customer retention rate.• Support product road mapping and development pipeline; provide continuous inputs to production teams on market trends and customer feedback pertaining to product satisfaction as well as areas for improvement• Identify campaign key partnerships; negotiating and partnership to leverage the strengths of both parties to devise a strategy to coordinate objective and create a win-win scenario for all parties involved.• Implementation of seasonal festival campaign; proposed design concept of marketing and implementation to all branches.• Preparing website banner design for all campaign and announcement.• Preparing social media design content posting.

• HUB problem shipment system; Create a new process to handling problem shipment received by HUB division and to ensure all problem will be linked into related depatment for handling the cases.• Enhancement of COD system; Gather the information and create a new process to use on the user requirement and work closely with IT team on development of the system.• Customer mobile apps; involving on apps process and collaborating with vendors to develop apps and ensure the app is implemented and maintaining data information inside the apps.• Courier mobile apps; involving on moving process to phone scanner system by collaborating with IT team to develope the apps for courier activity scanning.• Ecomerce portal; involving on collaborating with vendors to develop portal and ensure the portal is implemented• Account client portal; involving on collaborating with vendors to develop portal and ensure the portal is implemented• Agent portal; involving on collaborating with vendors to develop portal and ensure the portal is implemented• Web portal user interface design; create an outlook for the interface portal• Managing on implementation of portable scanner; Find out vendor on supplying the scanner and work close withthe operation team to implement the process

• Shipment monitoring and controlling; monitor and controlling all the shipment in and out in order to makesure all shipment is safely delivered to the delivery address.• Controlling of COD collection & process; monitor and ensure the collection of COD money is inlign with total sales COD collection on daily basis.• Operation workshop; conduct briefing on the COD process on the operation guideline.• Controlling operation productivity; monitor courier productivity to ensure branches meet the delivery KPI .• Reporting analysis; prepare branch performance report to be present in regional meeting every quarter.• Recruitement of branch staff; managing open day interview by state.• Quality Checking; Visiting branches for the QC checking to ensure branches follow the SOP.

• Montage video; Creating montage for drama series commercial tv under hypptv• Logo; Creating the logo for ne iptv station which is Emas & Emas Style TV commercial under hypptv• New Channel creation; manage the new process for Emas & Emas Style TV commercial under hypptv • Event Organiser; manage with the team to create event launch for Emas & Emas Style TV commercial

• Job task monitoring; manage and monitor staff project progress to meet the timeline • Product Prototype; Create design prototype by following client needs• Stock Inventory; manage to find supplier to provide prototype material