A collaborative, engaging and experienced technology leader who designs and leads business transformations that enhance customer experiences and unlocks operational efficiencies using agile, human-centred ways of working. Proven expertise in executive leadership, digital transformation, business and technology alignment, and experience design for digital, retail and workplace customer experiences.■ Executive Leadership: Engaged, empowered and coached direct reports and other colleagues resulting in increased staff engagement, better team collaboration and high-performance outcomes.■ Digital transformation: Led transformations in multiple roles that improved the customer and staff experience: established Ampol's ‘green field’ digital capability that delivered the FuelPay app, created Macquarie’s new website, intranet and staff mobile app, and launched Woolworths’ first mobile app.■ Business and technology alignment: Enhanced relationships between business stakeholder leadership teams and technology teams in multiple roles by increasing collaboration, simplifying the technology narrative and building trust.■ Experience Design: Championed the use of Human Centred Design techniques for digital experiences (native mobile and web apps) as well as physical experiences (self checkout at Woolworths, convenience store designs at Ampol and workplace design at Macquarie) leading to enhanced user experiences beyond the digital touchpoints.