Hashan Sankalpa Email and Phone Number
I am currently working as Senior Technical Support Engineer at BaseHp (Pvt) Ltd. in Colombo, Sri Lanka , I successfully resolved complex hardware issues for a diverse range of clients. I am skilled in identifying problems, Analyzing symptoms, and implementing effective solutions in a timely manner. Additionally, I have a solid understanding of various operating systems, including Windows and macOS, and possess excellent knowledge of hardware components such as CPUs, motherboards, and memory modules.What sets me apart is my ability to communicate technical information in a Clear and concise manner to both technical and non-technical individuals. I have a proven track record of providing exceptional customer service, ensuring that clients feel supported and satisfied throughout the troubleshooting process. I am confident in my ability to handle challenging situations with professionalism and patience.
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Senior Technical Support EngineerBasehp (Pvt) Ltd Nov 2017 - PresentSri Lanka
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Camp AdministrationShaqab Abela Catering Services Co. W.L.L Dec 2014 - Dec 2015Al Khor, QatarAssisted in processing and organizing large volumes of documents, ensuring proper filing and record-keeping procedures were followed.Utilized electronic database systems to input, update, and retrieve accurate and confidential information.Responded promptly and professionally to inquiries and requests from customers and colleagues, providing exceptional customer service.Collaborated with team members to develop and implement efficient administrative procedures, resulting in improved workflow and productivity.
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Accountant / Computer Hardware TechnicianSolution House Technologies Aug 2012 - Dec 2014ColomboConducted comprehensive diagnostics and troubleshooting on computer hardware components to identify and resolve technical issues efficiently.Installed and configured computer systems, including CPUs, motherboards, memory modules, and peripheral devices, ensuring optimal functionality and compatibility.Collaborated with cross-functional teams to develop and implement preventive maintenance schedules, resulting in increased equipment reliability and reduced downtime.Provided timely technical support and resolved hardware-related problems for a diverse range of clients, delivering exceptional customer service and satisfaction.
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Computer InstructorJmc- Jayasekara Management Centre Jan 2011 - Jul 2011Sri Lanka
Hashan Sankalpa Education Details
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St. John'S CollageComputer Hardware Engineering
Frequently Asked Questions about Hashan Sankalpa
What company does Hashan Sankalpa work for?
Hashan Sankalpa works for Basehp (Pvt) Ltd
What is Hashan Sankalpa's role at the current company?
Hashan Sankalpa's current role is Senior Technical Support Engineer at BASEHP (PVT) LTD.
What schools did Hashan Sankalpa attend?
Hashan Sankalpa attended St. John's Collage.
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