Led process improvement initiatives to enhance overall company performance.Developed training resources and facilitated onboarding for new recruits, ensuring their smooth integration into the role.Demonstrated strong leadership skills by delegating tasks and managing team workload effectively.Gained extensive experience in the digital marketing and advertising industry through various projects and hands-on experience.Developed and executed strategic plans aligned with clients' business objectives for successful marketing campaign outcomes.Created all static content for social media and internal communications and marketingCreated and worked on video marketing campaigns

Conducted comprehensive analysis to identify areas of improvement and implemented effective strategies to drive results.Established a streamlined ticketing system using ClickUp for clients to ensure prompt and efficient support.Utilized technical skills in Google Sheets and web development to create an automated dashboard for monitoring and analyzing the company's performance.

Mentored and supported subordinates in setting and achieving professional goals. Utilized customer satisfaction data to identify both positive and negative aspects of our services. Employed data mapping and process analysis to simplify these insights and devised effective solutions to address the identified issues.

Mentored pupils from the UK to develop math skillsPromoted a growth mindset throughout the sessions delivered using various strategies Monitored pupils’ progress and provided them with the required support to enhance distance learning

Analyzed client requirements and positioned the company’s services and crafted compelling proposals.Conducted research on service-specific information and designed programs to meet the client's needs.Designed training sessions, created related content from scratch, and delivered to the clients and audiences.Facilitated online training programs using several engagement tools and strategies Collaborated with diverse global clients, collecting and presenting data to suggest process improvements.Met with clients to understand their needs and expectations and negotiated according to their needs.