Hashem Shehadeh Email & Phone Number

Amman, Jordan

Amman, Jordan

During my tenure as a data scientist at Islamic International Arab Bank, I engaged in various projects, assuming diverse roles in the development of data solutions. Some notable projects include:1. **NBO:** - Developed a machine learning model predicting the next best offer for customers based on demographics, transactional, and behavioral data. - Achieved a model accuracy of 92%, leading to deployment within customer service teams to enhance budget achievement and key performance indicators.2. **Loyalty Program:** - Engineered a system calculating customers' points (earns, burns) for the نقاطي program, integrated into the bank's mobile application to boost customer engagement and loyalty.3. **PFM:** - Created a data mart serving as an engine for the bank's mobile applications, presenting customers with personal financial management dashboards. - Enabled customers to monitor spending, earnings, drill down into transaction details, categories, merchants, and set budgets for expenditures.4. **Branch Activities Dashboard:** - Constructed a dashboard analyzing branch performance across multiple areas and KPIs. - Deployed individual dashboards for each branch manager to monitor and track performance metrics.5. **Data Warehouse Management:** - Optimized data warehouse dimensional modeling and query performance. - Implemented new ETL jobs to enrich the enterprise data warehouse, significantly reducing the main ETL job duration from 9 hours to 3 hours.

Amman, Jordan

Amman, Jordan

Amman, Jordan

Oracle database training in sql developer and data modular + traing on low code web development tool (mendix)