Manager Operations Support- Wps
Current- Manage the daily routine of the paytime function, including funding and file processing
- Manage a team of 8 staffs
- Ensure all checks are carried out on UAEFTS messages for fund transfers
- Update the sales team on any potential issues and provide feedback on service levels when bringing on new customers and managing existing relationships
- Ensure all data held on our customers is entered into system, reviewed regularly and any areas for concern are managed appropriately
- Mitigate financial losses by ensuring customers are paid accurately