Hashim Farooq Email and Phone Number

-Attaining social skills to help with priorities and to resolve problems among project partners, such as clients and internal team members.-Practicing strong analytical skills are needed to critically evaluate the information gathered from various sources, reconcile problems.-Experienced gathering and writing requirements.-Engaging with clients to understand their business needs, goals, and challenges.-Conducting workshops and interviews to gather requirements-Identifying process improvement opportunities.-Analysing existing processes and workflows to identify gaps and areas for optimisation.-Use of industry recognised technologies to facilitate work environment.-Knowledge of ServiceNow, Power BI, R book, SQL, Microsoft, JIRA, Azure Devops and such.

-Gathered requirements from different departments including client and technical teams-Participated in project planning for solution implementation; contribute/confirm level of effort fordevelopmental tasks.-Self-monitored project adherence to deadlines against client requirements.-Carried responsibility for solution testing and support.-Developed quality specifications and tests systems to ensure delivery of complete product solutions.-Monitored and document post-implementation issues within functional and non-functional domains.-Communicated with clients to facilitate implementation and provided responses to queries.-Collaborated with internal technical personnel and product owners.