With over 9 years of proven technical experience in diversified conglomerates within the automobile and earthmoving machinery sectors, I bring a comprehensive skill set encompassing workshop operations supervision, service reception processes, vehicle handover, warranty administration, and quality control. Recently, I transitioned to a customer experience coordinator role, where I support the strategic design, implementation, and optimization of customer experience programs and initiatives, ensuring a best-in-class customer experience.I am actively seeking a challenging position that aligns with my extensive profile, where I can leverage my knowledge and experience to drive successful outcomes and contribute to organizational excellence.
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Warranty AdministratorLiugong Machinery Middle East Fze
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Customer Experience CordinatorAl Attiya Motors & Trading Company Jan 2023 - PresentDoha, QatarA customer experience role revolves around ensuring that every interaction a customer has with a company or brand is positive, seamless, and memorable. Professionals in this role are responsible for understanding the needs and preferences of customers and working to exceed their expectations at every touchpoint. Key responsibilities typically include: customer satisfaction, communication, problem resolving, process improvement, feedback analysis, relationship building, training and development, metrics tracking. Overall, a customer experience role is instrumental in shaping the perception of a brand in the eyes of its customers and plays a crucial role in driving customer loyalty, retention, and advocacy. -
Senior Fleet AdvisorRenault Trucks Nov 2015 - Present -
Warranty AdministratorLiugong Machinery Middle East Fze Apr 2016 - PresentDoha, Qatar
Hashim Sameer Education Details
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University Of CalicutB+ -
University Of CalicutBusiness Administration And Management, General -
University Of CalicutB+
Frequently Asked Questions about Hashim Sameer
What company does Hashim Sameer work for?
Hashim Sameer works for Liugong Machinery Middle East Fze
What is Hashim Sameer's role at the current company?
Hashim Sameer's current role is Warranty Administrator.
What schools did Hashim Sameer attend?
Hashim Sameer attended University Of Calicut, University Of Calicut, University Of Calicut.
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Hashim Sameer
Gurugram -
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Hashim Sameer
India
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