Muhammed Hashim Email & Phone Number

Experienced E-commerce Operations Executive with a proven track record of optimizing order processing and customer service operations. Currently serving as an Operations Executive at Shopkees.com, where I oversee end-to-end order processing, ensure timely fulfillment, and resolve customer inquiries with professionalism and efficiency.With a Master's degree in Technology and Management Consulting, I bring a unique blend of technical expertise and business acumen to every project. Skilled in upselling and cross-selling products, negotiating with suppliers, and maintaining effective communication channels with customers. Committed to delivering exceptional service and driving operational excellence. I excel in coordinating product shipments, including planning, scheduling, and monitoring shipping routes and delivery times. Additionally, I am proficient in preparing shipping documents and maintaining accurate records of shipments to track progress and costs effectively.With a strong focus on operational excellence, I continuously seek opportunities to streamline processes and improve performance to meet organizational objectives. My dedication to delivering exceptional service and driving operational efficiency positions me as a valuable asset in any operational role.

Listed skills include Management, Team Management, Business Strategy, C, and 13 others.