Part time managing the remote program with other regional associates of handling the recruitment and enabling the fulfillment of production requirements in Asia.

- Handling all projects of Dynamic Service Solutions, including Howdy Research.- Supervising sales operations and generating KPIs to maximize the revenue stream.- Working on various ideas and culminate them into a market-efficient project, supervising from deation, initiation, and implementation to execution stage.- Working on Jira software to issue tickets for various departments for smooth working using Sprint and Agile methods.- Resolution of stubborn disputes and maintain… Show more - Handling all projects of Dynamic Service Solutions, including Howdy Research.- Supervising sales operations and generating KPIs to maximize the revenue stream.- Working on various ideas and culminate them into a market-efficient project, supervising from deation, initiation, and implementation to execution stage.- Working on Jira software to issue tickets for various departments for smooth working using Sprint and Agile methods.- Resolution of stubborn disputes and maintain supervisory relationship with dispute manager.- Initiating cost-effective mechanisms to ensure profitability without compromising the quality.- Creating monthly reports for each project to identify any flaws, risks, and red-flags, and work on the necessary steps via teamwork to increase the success score.- Handled and executed 10 full-fledged projects at a time. Show less

Managing the QA program; handling employee training; managing KPIs, overlooking premium services and audit; dealing escalation; supervising project compliance; participation in capacity management; participation in maturing freelancer capacity; supervising up sell spaces on daily basis; communicating with the US, UK, Middle East, and Australian clientele, and other QA related areas in RSP Skills: Training · Quality Assurance · Operational Excellence · Quality Management · Escalation… Show more Managing the QA program; handling employee training; managing KPIs, overlooking premium services and audit; dealing escalation; supervising project compliance; participation in capacity management; participation in maturing freelancer capacity; supervising up sell spaces on daily basis; communicating with the US, UK, Middle East, and Australian clientele, and other QA related areas in RSP Skills: Training · Quality Assurance · Operational Excellence · Quality Management · Escalation Process ·Program Management · Academic Program Management · Project Management · Customer Escalation Management · Escalation Resolution · Escalations Management Show less

- Supervising the whole research unit.- Improved KPIs.- Started monthly reports and maintenance of the stats.- Increasing the operating management performance.- Collaboration with sales to distinguish between rightful andotherwise revisions.- Created a separate channel for handling disputes.

Ensuring the QA standards by maintaining KPIs, standardizedrecruitment by introducing typical and targeted tests, as well as ensuringthe organizational improvement in terms of operations:- Maintaining the flow of orders through proper channel.- Improvement in sales mechanism.- Order form integration to make instructions succinct

Managing order flow, training writers, and handling graduate programs.

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