Customer Service: Greeted and assisted clients, answered inquiries, andresolved issues related to UK visa applications and biometric procedures.Appointment Management: Verified appointment letters, and managed clientflow to ensure efficient service delivery.Biometric Procedures: During busy hours, helped the staff in conductingfingerprint and photo capture, ensuring compliance with UKVI standards anddata privacy regulations.Process Knowledge: Gained in-depth understanding of TLScontact UKVIservices, including appointment booking, document requirements, and biometricprocesses.Security: Made sure the premises are always secure by guarding the entrances and resolving any conflicts

Liaised between different departments and individuals within the university as well as visiting customers- always ensuring that I maintained a consistently high standard of care. -Made use of Microsoft Word and Excel to file reports and timesheets. -Regularly patrolled the building to ensure that all procedures were followed and escalated as necessary.

- Rapidly mastered the company’s software systems and development methodologies, earning a swift promotion from Junior to Associate Software Engineer within a year.- Mentored and trained new junior developers, fostering a high-performing and collaborative team environment.- Handpicked for the elite Software Stability Team due to exceptional problem-solving abilities, resolving critical high-priority issues (hot fixes) under tight deadlines.- Significantly enhanced software reliability by reducing system bugs, achieving measurable improvements in stability and performance.

The Webmasters society is a group of students at FAST-NUCES Karachi campus, interested in getting action of Web development. From Conception to Designing, and Development to Deployment, The Webmasters has what it takes to craft the website. The Webmasters prides itself with some of the best students of FAST Karachi. The very best of the lot get the chance to work in the premium society of FAST. It is not only talent and skill that matters to be a part of The Webmasters but zeal, enthusiasm, and commitment.