Security Officer
CurrentCustomer Service: Greeted and assisted clients, answered inquiries, andresolved issues related to UK visa applications and biometric procedures.Appointment Management: Verified appointment letters, and managed clientflow to ensure efficient service delivery.Biometric Procedures: During busy hours, helped the staff in conductingfingerprint and photo capture, ensuring compliance with UKVI standards anddata privacy regulations.Process Knowledge: Gained in-depth understanding of TLScontact UKVIservices, including appointment booking, document requirements, and biometricprocesses.Security: Made sure the premises are always secure by guarding the entrances and resolving any conflicts