Hashma Mazher Email & Phone Number

British Columbia, Canada

Vancouver, British Columbia, Canada

• 1) Engagement Processor Role:
• Managed financial statement preparation process, ensuring compliance and accuracy.
• Quality review, proofreading, footing, and formatting when finalizing financial statements.
• E‐filed or paper‐filed Canadian and US tax returns as required.
• Prepare correspondence (engagement, management representation, transmittal letters) for financial statement finalization and finalize audit planning and findings reports.2) Administrative Role:
• Acted as the primary point of contact for Partners, Managers, Managers, and Client Service Teams, providing responsive administrative support.

Winnipeg, Manitoba, Canada

• Accurately and efficiently entered data from claim forms into GWL e-disability system and mainframe.
• Handled the responsibility of setting up around 30 - 45 insurance claims including routing them to the appropriate team members for approval.
• Partnered with Intake Coordinators and DMSO staff to ensure client-specific needs are met.
• Learn Assisted and trained new recruits in providing support functions as required.

Brantford, Ontario, Canada

• Negotiate, plan and assist customers with correct payment resolutions on one or multiple Credit Card accounts including Consumer and Business accounts
• Research and answer questions regarding account status
• Continually deliver positive and difficult messages, personalizing each and every call, while multi-tasking and navigating through multiple pages and accurately documenting each customer’s situation
• Initiate consumer negotiations for debt recovery through phone and generate around 100-120 outbound and inbound calls a day
• Inform debtors of outstanding balances while attempting to collect payments, review and verify customer account information
• Perform financial assessments on consumer and business accounts and then place them in the appropriate program for debt repayment

Diploma, Business Marketing

High School Diploma

Cambridge Igcse O’ Levels Certificate