• Proficient in IT system management, troubleshooting, and ensuring minimal downtime.• Experienced in network administration, OS management, and cloud-based technologies.• Contributed to the successful implementation of the Odoo ERP system.• Skilled in office operations, scheduling, and productivity software use.• Strong organizational abilities and effective communication for interdepartmental collaboration.• Knowledgeable in data backup, security protocols, and regulatory compliance.• Proven track record of exceptional customer support for IT issues.• Adaptability and Problem-Solving: Quick thinker in adapting to unforeseen challenges and providing effective solutions.• Meticulous Documentation: Proficient in maintaining accurate records and documentation for both IT and office-related activities, ensuring adherence to industry standards.• Stockroom Management: Maintained organized stockroom operations, including receiving, shelving, inspecting, and inventory management.

Hollywood Fashion is a sister Company of Qatar Golf International..Responsibilities:• Proficient in IT system management, troubleshooting, and ensuring minimal downtime.• Coordinated with suppliers and customers for efficient order processing.• Managed production circles for various units (Tailoring, Embroidery, Printing).• Efficiently handled office operations and maintained meticulous documentation.• Effective Communication: Coordinated with customers and suppliers to ensure smooth processes.• Odoo ERP Expertise: Contributed to the successful implementation of the Odoo ERP system.

Responsibilities :• Used CoralDraw and Photoshop to develop product mockups and prototype designs.• Developed collateral such as display, marketing and packaging materials to support product branding strategies.• Coordinated, created and scheduled content, designs and periodic updates to company website.• Cultivated positive relationships with more than 50 clients by maintaining 85% satisfaction rate.• Developed creative design for marketing packages, including print materials, brochures, banners and signs.• Implemented digital marketing campaigns for clients. (Facebook, Google AdWords, Twitter, Instagram, LinkedIn, Quora Ads.)• Used CoralDraw to create images and layouts.• Contributed design ideas in early planning stages with customers and project managers.• Applied knowledge of production to create high-quality images.• Created aesthetically pleasing advertisements that complemented products.• Met with customers to present mockups and collect information for adjustments.• Applied creative expertise to present marketing concepts.• Employed design fundamentals when selecting typography, composition, layout and color in design work.• Created digital image files for use in digital and traditional printing methods.• Developed print materials such as brochures, banners and signs• Managing & Maintain Domain, Hosting, Websites and Mail Accounts thru Linux C Panel • Installation of Softaculous Cloud Applications (Wordpress, Joomla, AbanteCart, Open Cart, Moodel, Roundcube)• Installed required plugins and additional coding to fit final design and functionality requirements.• Provided timely resolution to reported website problems by integrating new solutions into existing platforms.

• Installed PC hardware, completed software installations, and ensured security patches for optimal performance across various Windows OS versions.• Assessed, troubleshooted, and repaired desktops, printers, and other machines.• Monitored servers, maintained uptime, and incorporated technology solutions to mitigate business risks.• Delivered cost-benefit analysis for informed financial decisions.• Network Design and Security: Played a key role in network design, analyzed security, and identified issues in computer hardware and network systems.

• Supported individuals in developing life skills and enhancing vocational capabilities.• Provided personalized tutoring to boost core academic knowledge for all students.• Developed and managed student activities and assessments to track and enhance student progress.• Curriculum Development: Created comprehensive curricula and course syllabi.• Industry Awareness: Kept abreast of industry trends by monitoring social media and online sources.

SHREDICT is a ICT Training and IT Education Institute in Sri Lanka, Located at Kiribathgoda area.Responsibilities:• Supported individuals in developing life skills and enhancing vocational capabilities.• Provided personalized tutoring to boost core academic knowledge for all students.• Developed and managed student activities and assessments to track and enhance student progress.• Curriculum Development: Created comprehensive curricula and course syllabi.• Industry Awareness: Kept abreast of industry trends by monitoring social media and online sources.

The Company is Major food Manufacturer in Sri Lanka.Responsibilities:• Technical Support Excellence: Defined technical support best practices for Windows technologies.• Business Risk Mitigation: Incorporated technology guidelines, controls, and processes.• Strategic Alignment: Managed data and software in alignment with the company’s vision.• Network Optimization: Played a key role in ongoing network design and optimization.• Stockroom Management: Ensured organized stockroom operations and accurate data entry.

The Company is Authorized Dealer for Leading Telecommunication Company Airtel Sri Lanka. Reporting to Sales Manager.Responsibilities:• Invoice Accuracy: Applied accurate codes to invoices, files, and receipts.• Commission Reporting: Generated detailed commission reports for sales representatives and dealers.• Supplier Communication: Facilitated communication with suppliers to reconcile invoice payments.• Inventory Management: Oversaw stockroom operations and maintained accurate records.

Nabaviyya is a Education Institute in Sri Lanka, Located at Beruwala area.Responsibilities:• Helped individuals develop life skills, improve knowledge and enhance vocational skills.• Provided individualized tutoring and support to bring up core academic knowledge of all students.• Developed and managed student activities and assessments to track student progress.• Developed curricula and course syllabi covering required subject areas and promoting student knowledge.• Monitored social media and online sources for industry trends.

Responsibilities :• Installed PC hardware, completed software Installation, updates and assessed security patches for optimized computer use.• Operating System installation (Windows XP / Vista)• Assessed, troubleshoot and repaired various machines such as desktops, printers.• Advocated for aggressive testing and problem analysis for server, desktop and IT infrastructure work.• Incorporated technology guidelines, controls, processes and solutions to mitigate business risks.• Managed sales, operational data and software solutions to align with company strategic vision.• Delivered cost-benefit analysis to weigh financial decision impact against desired outcomes.• Configured and implemented IT initiatives to produce measurable business value.• Liaised with executive leaders to solve operational and workflow issues to reduce breakdown in data communication.• Influenced and directed IT infrastructure to drive key business strategies and processes.• Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.• Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.