Hasif Sharif Email & Phone Number

Cyberjaya, Selangor, Malaysia

German speaker for DHL IT Services located in Cyberjaya, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Accommodate international clients of important organizations (WHO, EPO, World Bank Group, PAHO, etc) with their queries on medical coverage and reimbursement of medical expenses
• Liaising with health care providers and insured members through various channels of communication to ensure that medical treatments and reimbursements are handled accordingly
• Responsible and take ownership to assist with German-language cases
• Trusted to handle high-risk cases and dedicated contracts to maintain the KPI set by the clients
• Pro-actively assist fellow colleagues by providing accurate file information where requiredActing as an intermediate across departments to escalate clients’ issues and ensure proper resolution
• Collaborate with team members from different offices across the globe to deliver world-class customer service in line with Cigna’s mission and values

Brandenburg An Der Havel, Brandenburg, Deutschland

• Worked during the summer break in a global technology company which produces transmissions and gear boxes for luxury cars.
• Operated various working stations in the production line to install transmission components such as oil pumps, gears, shafts, sensors, and oil filters.
• Performed initial troubleshoots at robots, camera, and light sensor during failure.
• Helped to commission orders by assigning high technology delivery robots the required components for the production line.
• Liaised with the warehouse to ensure components are well stocked.

Esslingen Am Neckar

• Gained valuable 1-year work experience at the headquarter of a multinational company on industrial control and automation.
• Learned the hands on and know-how process of addictive manufacturing using selective laser melting (SLM).
• Reviewed previous reports and studies to investigate the influencing factors on parts’ quality produced with SLM on aluminium alloy AlSi12.
• Improved Festo’s technology by suggesting new build parameter for the SLM machine which refines the overall build qualities such as density, surface quality, and material properties (tensile strength and ductility).

Esslingen Am Neckar

• Performed quality-related tests on samples produced by selective laser sinter (SLS) in a joint research project between Festo, BMW, and EOS for the development of a new resource-efficient and high-performance SLS.
• Evaluated the geometrical features and functionality of the produced parts to validate reproducibility.
• Tested the material properties of various types of materials such as metal alloys, polymers, and elastomers under static and dynamic conditions.

Master Of Engineering, Mechanical Engineering

Wrote my master thesis about the simulation of hyperelastic behaviour of rubber using FEA software CalculiX and parameter optimization.

Bachelor Of Engineering, Mechanical Engineering

Activities and Societies: - Tutor for mathematic and computer-aided design using Creo Parametric - Active member of German-Malaysian.

A-Level, Engineering Science

Activities and Societies: Committee for volunteering charity at disabled home

Spm (Malaysian Certificate Of Education), 10 A (6A+, 4A)

Activities and Societies: - Head of students' peer facilitator - Organize a charity work at an orphanage