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Hasif Sharif Email & Phone Number

Senior Service Desk Analyst at DHL IT Services | German Speaker (B. Eng, M. Eng - Mechanical) at DHL IT Services
Location: WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia 5 work roles 4 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Role
Senior Service Desk Analyst at DHL IT Services | German Speaker (B. Eng, M. Eng - Mechanical)
Location
WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
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Who is Hasif Sharif? Overview

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Quick answer

Hasif Sharif is listed as Senior Service Desk Analyst at DHL IT Services | German Speaker (B. Eng, M. Eng - Mechanical) at DHL IT Services, a company with 2112 employees, based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia. AeroLeads shows a matched LinkedIn profile for Hasif Sharif.

Hasif Sharif previously worked as Senior Service Desk Analyst at Dhl It Services and Customer Service Representative at Cigna. Hasif Sharif holds Master Of Engineering, Mechanical Engineering from Technische Hochschule Brandenburg.

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Email format at DHL IT Services

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DHL IT Services

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Profile bio

About Hasif Sharif

Strong-willed person who can adapt to new environments and I value any trusts and responsibilities given to me. I believe in the constant pursuit of knowledge and enjoy working with people from diverse backgrounds as a team.

Current workplace

Hasif Sharif's current company

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DHL IT Services
Dhl It Services
Senior Service Desk Analyst at DHL IT Services | German Speaker (B. Eng, M. Eng - Mechanical)
prague, praha, czechia
Website
Employees
2112
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5 roles

Hasif Sharif work experience

A career timeline built from the work history available for this profile.

Senior Service Desk Analyst

Current

Cyberjaya, Selangor, Malaysia

German speaker for DHL IT Services located in Cyberjaya, Malaysia

Jan 2022 - Present

Customer Service Representative

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

  • Accommodate international clients of important organizations (WHO, EPO, World Bank Group, PAHO, etc) with their queries on medical coverage and reimbursement of medical expenses
  • Liaising with health care providers and insured members through various channels of communication to ensure that medical treatments and reimbursements are handled accordingly
  • Responsible and take ownership to assist with German-language cases
  • Trusted to handle high-risk cases and dedicated contracts to maintain the KPI set by the clients
  • Pro-actively assist fellow colleagues by providing accurate file information where requiredActing as an intermediate across departments to escalate clients’ issues and ensure proper resolution
  • Collaborate with team members from different offices across the globe to deliver world-class customer service in line with Cigna’s mission and values
Feb 2021 - Dec 2021

Automotive Employee

Brandenburg An Der Havel, Brandenburg, Deutschland

  • Worked during the summer break in a global technology company which produces transmissions and gear boxes for luxury cars.
  • Operated various working stations in the production line to install transmission components such as oil pumps, gears, shafts, sensors, and oil filters.
  • Performed initial troubleshoots at robots, camera, and light sensor during failure.
  • Helped to commission orders by assigning high technology delivery robots the required components for the production line.
  • Liaised with the warehouse to ensure components are well stocked.
Jul 2019 - Sep 2019

Bachelor Thesis

Esslingen Am Neckar

  • Gained valuable 1-year work experience at the headquarter of a multinational company on industrial control and automation.
  • Learned the hands on and know-how process of addictive manufacturing using selective laser melting (SLM).
  • Reviewed previous reports and studies to investigate the influencing factors on parts’ quality produced with SLM on aluminium alloy AlSi12.
  • Improved Festo’s technology by suggesting new build parameter for the SLM machine which refines the overall build qualities such as density, surface quality, and material properties (tensile strength and ductility).
Sep 2017 - Jan 2018

Student Intern

Esslingen Am Neckar

  • Performed quality-related tests on samples produced by selective laser sinter (SLS) in a joint research project between Festo, BMW, and EOS for the development of a new resource-efficient and high-performance SLS.
  • Evaluated the geometrical features and functionality of the produced parts to validate reproducibility.
  • Tested the material properties of various types of materials such as metal alloys, polymers, and elastomers under static and dynamic conditions.
Mar 2017 - Aug 2017
Team & coworkers

Colleagues at DHL IT Services

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4 education records

Hasif Sharif education

Master Of Engineering, Mechanical Engineering

Wrote my master thesis about the simulation of hyperelastic behaviour of rubber using FEA software CalculiX and parameter optimization.

A-Level, Engineering Science

Activities and Societies: Committee for volunteering charity at disabled home

Spm (Malaysian Certificate Of Education), 10 A (6A+, 4A)

Sekolah Menengah Sains Alam Shah

Activities and Societies: - Head of students' peer facilitator - Organize a charity work at an orphanage

FAQ

Frequently asked questions about Hasif Sharif

Quick answers generated from the profile data available on this page.

What company does Hasif Sharif work for?

Hasif Sharif works for DHL IT Services.

What is Hasif Sharif's role at DHL IT Services?

Hasif Sharif is listed as Senior Service Desk Analyst at DHL IT Services | German Speaker (B. Eng, M. Eng - Mechanical) at DHL IT Services.

Where is Hasif Sharif based?

Hasif Sharif is based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia while working with DHL IT Services.

What companies has Hasif Sharif worked for?

Hasif Sharif has worked for Dhl It Services, Cigna, Zf Group, and Festo.

Who are Hasif Sharif's colleagues at DHL IT Services?

Hasif Sharif's colleagues at DHL IT Services include Tanya Sharma, Pradeep Kumar, Premysl Klima, Pang Kok Siong, and Manikandan Udhayachandran.

How can I contact Hasif Sharif?

You can use AeroLeads to view verified contact signals for Hasif Sharif at DHL IT Services, including work email, phone, and LinkedIn data when available.

What schools did Hasif Sharif attend?

Hasif Sharif holds Master Of Engineering, Mechanical Engineering from Technische Hochschule Brandenburg.

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