Events Operations Manager
Eureka Science Fze / Eureka Conferences, Inc.
•Liaise with various prospective Sponsors, Exhibitors, and vendors•Receive and Negotiate quotes from various agents and service companies•Coordinate and supervise the activities of personnel, subcontractors/vendors/artists, as required to successfully execute the assigned events•Liaise with the developer for events’ delegate registration software•Process registrations, provide customer service, and support both online and onsite•Responsible for all aspects of the Sales Ledger, Invoicing, Collections, Purchase Ledger, and Costing•Maintain customer account management, customer service, billing service, and enterprise resource planning systems•Invite and assist the Nobel Laureates, Journal Board members/Editors, and Speakers of the respective field for the conference•Work closely with print and marketing vendors to obtain quotes and negotiate for marketing collateral•Liaise with media•Respond to team and client queries and keep track of the schedule of events•Detail-oriented planning and forecasting of each event•Work with the Events Director to escalate critical issues•Coordinate Customs & Logistics requirements•Document and track risks, action items, and issues•Create project financial reports for management and auditors•Plan and coordinate with various parties as an Exhibitor•Collect past due accounts receivables and document details in the accounts receivable collection module. Follow up as necessary to ensure acceptable payment arrangements are made and payment is received in the appropriate time frame•Maintain office and customer files in accordance with established procedures•Manage office expense budget for the branch, in conjunction with branch management. Oversee upkeep of office equipment•Deputize for accounts supervisor and Administration in their absence