Reporting to the developing team, Identifying the business areas that can be improved for the new web-based system to increase the efficiency and strengthen the business process. And designing user cases for testing purposes, discussing functional and design issues and making plans to eliminate bugs throughout the system.Operational Delivery:o Jira bug reporting, ticketing and monitoring, o Figma design, and user testing for design issues and flaws.o QA testing to ensure user experience is maximisedo Business analysis and requirement gathering.o Business Process MappingAchievements:o Successfully increase the usability of the web application by reporting every reportable minor and major bugs within the system.o Design every possible test case to ensure every scenario is being processed through, leading to find every bug and glitches in the system.o Developed reporting’s aligning with the projects business requirements with best fit solutions which will provide an outcome with maximum benefits to the project.

freshly graduated with. BACHELOR'S Degree in IT