- Coordinate the Match Program, a volunteer based program that provides mentorship to refugees and immigrants- Lead in coordinating with team to complete grant applications and final reports and research funding opportunities- Manage all communications including social media, website, and email - Lead in organizing two major events including one fundraiser and one community outreach event - Manage donor database- Attend outreach and education events, acting as a spokesperson for IMAA

I connected clients to resources and services in the community, assisted with completing paperwork and turning in documents, provided support and informal counseling, attended outreach and education events, and played a liasion role between the client and health and social service agencies. I also assisted clients with completing health insurance applications through the MNsure system.

- Research, type, and organize information for legal paperwork, court documents, and client cases.- Answer phones and greet clients.- Organize files and meet deadlines for client cases and court work. - Document actions, conversations and other relevant information into an internal file database and case management software.

- Assist a fintech start-up develop online marketing strategies and public outreach.- Lead on planning and organization of MARK Lab events to raise awareness. - Research, develop and manage public relations campaign to raise awareness of brand and increase traction to website.- Assist with editing marketing content including website, flyers, blog posts, press releases and social media. - Assist with customer development using Lean methods.

- Provide Content and develop strategies to grow online marketing campaigns, including monthly newsletters, blogs, and social media. - Develop partnerships with local businesses to offer services benefiting low to moderate households.- Assist in the development of businesses and nonprofits to hold pre and post purchase informational workshops- Set up systems to streamline survey and data collection from client to evaluate and improve program effectiveness.- Accurately input and update data on homeowners in Salesforce.- Coordinate and organize advisory board meetings and all required documents. Record meeting minutes.

- Partner with local businesses and organizations to help organize events to inform students and families about the Common application to attend out-of-boundary schools.- Cold call families to assist them with the application process.

Greet guests and assist with check ins and check outsMaintain positive, professional hotel image and assure guests have a pleasant stayHandle customer issues and complaints and report any major occurrences to the head managerPerform cash and credit transactions using OPERA computer software system

Research, compile, and present information about the home buying process to the refugee communities in the Lansing areaConnect women in the Micro-enterprise Childcare Grant Program and their families to housing resources in the Lansing and Greater Ingham County area.

Assisted with Match Grant client home visitationsData entryTraining new interns into the Match Grant ProgramAssisted case managers and employment team

Greet and help customers, make and deliver pizza, handle customer issues, complete inventory and cash drawer counts at the end of the night, complete all paperwork for the night, make sure employees are completing required tasks and store is kept in order

Updated Facebook page, created Facebook and Social Media manuel for future interns, compiled useful information and news stories about homelessness

Assist shelter residents, answer phone calls and complete phone in takes, record food donations