Carl Haslam Email & Phone Number

Swanwick, England, United Kingdom

Poole, England, United Kingdom

Chair of Poole Gig Rowing Club. Growing engagement with rowing in Poole Harbour and, in competing across the UK.Successfully executed a 5 year plan, to rebuild the club from the ground up, to now holders of the Jurassic league title (Hampshire, Dorset, Somerset South Devon).Started the club's Junior division, to invest in the next generation of rowers. Now also winners of the league

Hampshire

Managing an IT outsourced contract for my National Infrastructure client, specialising in air traffic management.Responsible for Service Management across Service Desk, 2nd / 3rd line, Server and Storage, IMAC, Desktop Support; responsible for day-to-day support to the customer with an end user base of 4,000+ against SLAs / KPIs. I achieve the delivery of these disciplines to SLAs / KPIs by identify direction and vision, motivating staff, pervading a culture of self-development and, providing professional support. Identifying the challenges and opportunities in my business and reacting accordingly. I push hard to achieve the very best from myself and utilise Service Improvement Plans and Corrective Action Plans to ensure contracted standards are maintained

Hampshire

Managing an IT outsourced contract for my National Infrastructure client, specialising in air traffic management.Responsible for Service Management across Service Desk, 2nd / 3rd line, Server and Storage, IMAC, Desktop Support; responsible for day-to-day support to the customer with an end user base of 4,000+ against SLAs / KPIs. I achieve the delivery of these disciplines to SLAs / KPIs by identify direction and vision, motivating staff, pervading a culture of self-development and, providing professional support. Identifying the challenges and opportunities in my business and reacting accordingly. I push hard to achieve the very best from myself and utilise Service Improvement Plans and Corrective Action Plans to ensure contracted standards are maintained

Berkshire

Managing a team of circa 100 staff across Service Desk, 2nd / 3rd line, Server and Storage, Account and Access Management, IT Procurement, IMAC, Desktop break fix, Logistics. My team deliver day-to-day support to the customer with an end user base of 10,000+ against SLAs / KPIs. I achieve the delivery of these disciplines to SLAs / KPIs by identify direction and vision, motivating staff, pervading a culture of self-development and, providing professional support. I am responsible for identifying the challenges and opportunities in my business and reacting accordingly.I am accountable for budgeting, forecasting and managing a spend of multiple £m pa.I have met numerous professional challenges in my life, and I am fortunate that most of these were self-set. I push hard to achieve the very best from myself and my teams and utilise Service Improvement Plans and Corrective Action Plans to ensure contracted standards are maintained

Somerset

Managing a team of circa 50 staff across four MoD sites, covering Service Desk, 2nd / 3rd line, Server and Storage, Management, IT Procurement, IMAC, Desktop break fix, My team delivered the day-to-day support to the customer with an end user base of 3,500+ against SLAs / KPIs

Yeovil, Somerset

Working with the public on a daily basis; managing course setup and delivery methods for the tutors, to ensure students learn effectively. As well as being the Manager I also had to teach and mentor the learners which was a great privilege. Working with people is one of my strongest attributes and something I find greatly rewarding.To secure the required funding, it was my responsibility to ensure that learners learnt and continued to engage beyond just one course (upselling).

Global

Worked in Royal Navy for 6 years, serving in Plymouth, Portsmouth, Liverpool and onboard HMS Illustrious

Btec National Diploma In Business And Finance, Business And Finance

BTEC National Diploma in Business and Finance

Education record