Norhaslini Abd Ghaffar Email & Phone Number

Seremban, My

Seremban

● Directed a team of 3 quality inspectors and achieved a 98% on-time delivery rate.● Propelled product defects reduction by 30% through the implementation of a new inspection process.● Orchestrated SAP to track quality metrics and manage corrective actions, resulting in a 20% improvement in response time.● Conducted over 50 root cause analyses and implemented corrective actions, resulting in a 25% reduction in customer complaints.● Developed and delivered a… Show more ● Directed a team of 3 quality inspectors and achieved a 98% on-time delivery rate.● Propelled product defects reduction by 30% through the implementation of a new inspection process.● Orchestrated SAP to track quality metrics and manage corrective actions, resulting in a 20% improvement in response time.● Conducted over 50 root cause analyses and implemented corrective actions, resulting in a 25% reduction in customer complaints.● Developed and delivered a training program on statistical process control (SPC) for 50 production employees.● Implemented the use of 7QC tools to analyze quality data and identify improvement opportunities, resulting in a 15% reduction in product rework.● Improved supplier quality by 20% through the implementation of a supplier scorecard system.● Led 5 successful customer audits and achieved a 95% rating for quality performance.● Maintained accurate quality records and documentation in compliance with ISO 9001 requirements for 2 years.● Supported the introduction of 10 new products and achieved a 95% first-pass yield rate.● Utilized SPC to monitor process performance and identify opportunities for improvement, resulting in a 10% reduction in process variability.● Continuously improved quality processes and systems, resulting in a 5% reduction in cost of quality over 2 years.● Developed and implemented an equipment maintenance schedule, reducing breakdowns by 30%. Show less

Seremban, Negri Sembilan, Malaysia

● Leading a team of 6 quality technicians, providing leadership and guidance in achieving departmental goals. ● Implemented and managed a Quality Management System (QMS) that led to a 30% reduction in non-conformance incidents. ● Developed and conducted training sessions on quality principles, problem-solving methodologies, and statistical process control (SPC) techniques. ● Reduced customer complaints by 25% through the implementation of corrective and preventive… Show more ● Leading a team of 6 quality technicians, providing leadership and guidance in achieving departmental goals. ● Implemented and managed a Quality Management System (QMS) that led to a 30% reduction in non-conformance incidents. ● Developed and conducted training sessions on quality principles, problem-solving methodologies, and statistical process control (SPC) techniques. ● Reduced customer complaints by 25% through the implementation of corrective and preventive actions (CAPA) and root cause analysis (RCA). ● Improved laboratory efficiency by 20% through the implementation of lean management principles, process mapping, and standard operating procedures (SOPs). ● Maintained a calibration and maintenance program for 50+ testing instruments, resulting in a 95% compliance rate with ISO 9001 standards. ● Achieved a 100% product conformity rate through the implementation of quality control measures, statistical sampling, and product testing.● Collaborated with suppliers to improve product quality and reduce lead times, resulting in a 20% reduction in defect rates and a 30% improvement in delivery performance. Show less

Seremban, Negri Sembilan, Malaysia

● Analyzed quality data and identified process improvements, resulting in a 15% increase in efficiency.● Co-led cross-functional teams to address quality issues, resulting in a 20% reduction in customer complaints.● Developed and implemented a quality training program for 80+ employees, resulting in a 90% increase in employee understanding of quality standards.● Provided support to the Quality Manager on daily quality operations, resulting in a 98% success rate in… Show more ● Analyzed quality data and identified process improvements, resulting in a 15% increase in efficiency.● Co-led cross-functional teams to address quality issues, resulting in a 20% reduction in customer complaints.● Developed and implemented a quality training program for 80+ employees, resulting in a 90% increase in employee understanding of quality standards.● Provided support to the Quality Manager on daily quality operations, resulting in a 98% success rate in meeting quality goals.● Conducted internal and external quality audits, resulting in a 95% compliance rate with industry standards.● Led a team to develop a new product that met quality requirements, resulting in a 35% increase in revenue.● Developed and implemented a statistical process control system, resulting in a 20% reduction in process variation.● Conducted root cause analyses of quality issues and implemented corrective actions, resulting in a 30% reduction in defects.● Implemented a supplier quality program, resulting in a 50% reduction in supplier-related quality issues. Show less

Subang Jaya, Selangor, Malaysia

● Successfully operated and maintained water treatment equipment, resulting in a 25% increase in efficiency and a reduction of 5% in operational costs.● Conducted water quality testing and analysis, producing monthly reports with a 98% accuracy rate, ensuring compliance with environmental regulations.● Assisted with the implementation of a new biological treatment process, which led to a 40% decrease in nitrogen and phosphorus levels in treated waste water.● Participated… Show more ● Successfully operated and maintained water treatment equipment, resulting in a 25% increase in efficiency and a reduction of 5% in operational costs.● Conducted water quality testing and analysis, producing monthly reports with a 98% accuracy rate, ensuring compliance with environmental regulations.● Assisted with the implementation of a new biological treatment process, which led to a 40% decrease in nitrogen and phosphorus levels in treated waste water.● Participated in the planning and execution of a major plant upgrade, including the installation of new equipment and process automation systems.● Conducted research on emerging technologies in waste water treatment, leading to the implementation of a new ultraviolet disinfection system that improved treatment effectiveness by 30%.● Collaborated with plant staff to develop and implement a comprehensive safety program, resulting in a 50% decrease in workplace accidents and injuries. Show less

Master Of Quality Management, Quality Management, 1St Class Honor

Bachelor In Chemical Engineering Technology (Hons.) In Process, Chemical Engineering, 3.01/4.00